Archive for February, 2009

Worst time traveler ever

Friday, February 27th, 2009

By Robert Lockard

You know how in “Back to the Future Part II,” the future (2015) was going to be an awesome time when everyone would have flying cars, hoverboards, self-lacing shoes and self-drying clothes? Things have turned out a little differently.

Just imagine how people in the past would react if one of us went back in time and told them some of the silly things we use our advanced technology for. I think it might go something like this (Click on the photo below to see a larger, clearer version):

Time traveler explains Twitter to 1950s people

We’ll talk about ecommerce topics in the next post on the eHarbor Blog. I just wanted to share this picture because it makes me laugh – a lot.

Step 4 to topping Google: Simplify URLs

Wednesday, February 25th, 2009

By Robert Lockard

Welcome to part 4 of our multi-part series on effective search engine optimization practices. I took a little break in my last blog entry to talk about some fun things that make me smile. Let’s back to talking about important SEO tactics. We’ve talked about making content king on your website, adding concise Web page titles, and optimizing images on your site. Now we’ll talk about simplifying your Web pages’ URLs.

Raiders of the Lost Ark (1981) movie posterTo start things off, it’s time once more for me to apply my love of movies to the discussion at hand. As Indiana Jones noted in a key scene of “Raiders of the Lost Ark” (1981), “Belloq’s staff is too long. They’re digging in the wrong place! You’ve probably seen that movie, so you know that Indy’s nemesis had part of the instructions to build the staff of Ra, but because his staff was too long he was led to the wrong place in his search for the Ark of the Covenant.

All of this is highly applicable to URLs. If a URL is too long, it can be difficult for customers to remember and difficult for search engines like Google, MSN and Yahoo to catalog. If Indy were a webmaster, he would probably have said, “Belloq’s URL is too long. They’re Digging in the wrong place!”

That might be a little silly, though.

Examples of long URLs that are poorly structured and hard to follow can be found at Mapquest and Google. On Mapquest, I looked up the mailing address of eHarbor, Inc. and it gave me this: http://www.mapquest.com/maps?city=Orem&state=UT&address=13
23+N+Research+Way&zipcode=84097&cat=eHarbor%2C+Inc.#a/se
a
rch/l::1323+Research+Way:Orem:UT:84097-6200:US:40.321124:-1

11.680809:address:Utah+County:1/m::15:40.324683:-111.679178:
0:::::/so:Eharbor+Inc:::r::25:::::/e
.

Google searches are a little better. Here’s the URL of a search I did for eHarbor: http://www.google.com/search?source=ig&hl=en&rlz=
1G1GGLQ_ENUS311&=&q=eharbor&btnG=Google+Search&aq=f
.

Now that’s a mouthful.

I don’t mean to slight Mapquest or Google. The purpose of their URLs isn’t necessarily to look pretty and get posted on websites. They exist solely to contain search parameters and show people what they’re looking up. However, in the world of ecommerce, keywords are essential, and you want your URLs to reflect that.

Here are some principles that can help you create strong URLs for your Web pages:

- Use a simple organization structure on your website. For instance, on the Magellan Commerce website, if you click on the “Features” tab, you will go to this URL: http://www.magellancommerce.com/features. Very simple. Just add a / to your main URL and include a word or phrase describing what is in that section. As you add content to sub-pages, you can simply add another / and additional words describing the content on those pages.

- Along with the first point, it’s better to use words than numbers in your URLs. Words are much more “friendly” to your site’s visitors and they help optimize your pages for search engines. Using “page 1” or seemingly random numbers and code to organize your URLs isn’t pretty and doesn’t help much with SEO.

- Don’t use too many keywords in your URLs. Be brief but descriptive about what people can expect to find on each Web page. No need for a whole lot of repetition.

- Only create one URL for each Web page. It’s possible to have multiple sub-domains and versions of a URL. For instance, you could have http://submitsolution.com and http://www.submitsolution.com go to two different sites. Choose one form of a URL, with or without www, and stick with it. Also, you’re better off only using lower-case letters in URLs, instead of mixing capital letters in.

This is the fourth part of this series. We’ll cover several other ways to achieve SEO in upcoming blog entries. Check out Google’s SEO Starter Guide for more information on this topic. The “Raiders of the Lost Ark” movie poster is from Flickr and it is the copyright of MDH in Houston.

5 reasons to smile today

Monday, February 23rd, 2009

By Robert Lockard

I recently read a blog entry on Copyblogger (a great blog if you want to improve your online writing skills), entitled “Warning: Contents are hot.” In it, the author recommended writing about a topic you’re passionate about in order to create some interesting content that people will love reading. I thought I’d follow that advice.

Laughing kittenThe eHarbor Blog has been going strong again for three weeks. I’ve been focusing on eHarbor, Inc., ecommerce and I’m right in the middle of an informative series of blog posts on using search engine optimization to improve your ranking on Google and other search engines. I thought I’d take a little break from online marketing topics and write about something a little more spontaneous to remind myself and my readers of much that is right in the world.

I’m not much for creating controversy, but I do like talking about things I love. I also really enjoy bringing others happiness. It’s tough to feel happy or positive when you read so much bad news every day. There are plenty of news articles about the global economic recession, real-estate downturn, stimulus packages and every other challenge going on in the world. To combat these emotional drains, I would like to suggest five reasons to smile today.

1. Despite the trouble in the economy, Forrester Research predicts ecommerce will grow, in terms of both sales and market share, from 2009 to 2013. eCommerce sales increased 13 percent to $141.3 billion in 2008 and they are expected to grow another 11 percent in 2009. Online sales should even surpass $200 billion by 2012, according to their estimate. Now that’s some great news.

2. I’ll bet you didn’t know that today, February 23, 2009, is International Dog Biscuit Appreciation Day and Play Tennis Day. This is your opportunity to give your dog a treat as you play a few sets with a friend.

3. George Frideric Handel, composer of beautiful musical pieces, including “Messiah,” was born on this date in 1685. Several years ago, I got to sing the tenor part of “For unto us a Son is born,” and boy is that some high-pitch music. I admire anyone who can sing well because good music always uplifts me and makes me smile.

4. On this day in 1940, Disney’s “Pinocchio” was released in movie theaters. While it’s not my favorite Disney movie, “Pinocchio” does have one of my favorite songs: “When you wish upon a star.” I told you I love movies.

5. One more reason to smile is that life feels a lot nicer when you can lift your head up and smile at whatever comes your way. Even if you can’t control everything that happens to you, you can control how you react to it, so try to stay positive, and focus on what you can accomplish right now.

The photo of the laughing kitten is from Flickr and it is the copyright of d u y g u.

Step 3 to topping Google: Optimize your images

Thursday, February 19th, 2009

By Robert Lockard

Welcome to part 3 of our multi-part series on constructive search engine optimization practices.

In my last two blog entries, I discussed strong content writing and Web page titles as ways to build search engine optimization for your website. Today I’ll discuss optimizing images. Everyone loves a good image because it can add something special to your story and make a positive impression on readers. I like using them to add humor to my posts and visually describe what my post is about.

Three sleeping kittens

I’ll use the image above to illustrate good ways to optimize your images. By the way, I love cats, just like I love movies, and that’s why I’m using a picture of kittens. If you put your mouse over the image, you’ll see a caption pop up that says “Three kittens from the same litter snuggle together for a nap.” That is the image title or caption.

If you right-click the photo and hit the “Properties” button, you’ll find additional information that is used by search engines, like Google, MSN and Yahoo, to “see” what is in the images. Search engines are blind, so you have to spell out exactly what is contained in an image for them to notice it. One way I optimized this image for search engines is by providing alt text, which appears when the image does not load properly. This helps people who are unable to see the image to know exactly what it is, and it also helps search engines at the same time. By adding relevant, succinct alt text, like “Three sleeping kittens,” you are that much closer to optimizing your image.

The location of the file is www.eharborinc.com/blog/images/2009/0
2/sleeping_kittens.jpg
. There are a number of lessons to learn from this file name and location. The file is in a specific folder that is meant only for eHarbor Blog photos. If every image’s file was located in a different place, it would be more difficult for search engines to go through and find them. It’s much better to have a good organizational system in place.

Most of the files we use in this blog are in JPEG format, but you can also use GIF, PNG or BMP to store your images. I find that JPEG is effective for my purposes, but each format has its own strengths and weaknesses, so you should pick and choose the format as your needs change. Also, keep the name short and simple. Don’t use generic names like “Image1.” I used “sleeping_kittens” because that pretty well describes the image.

This is the third part of this series. We’ll cover several other ways to achieve SEO in upcoming blog entries. Check out Google’s SEO Starter Guide for more information on this topic. The photo of the kittens is from Flickr and it is the copyright of Gúnna.

Step 2 to topping Google: Add Web page titles

Tuesday, February 17th, 2009

By Robert Lockard

Welcome to part 2 of our multi-part series on great search engine optimization practices.

Do you see that blue line on the top of your browser that has the Internet Explorer or Firefox logo in the left corner? That’s called the head tag. Do you ever read the text in that line? Search engines love reading that text, which is called the tag title. In fact, what is written on that line is typically what shows up in the main line of Google searches. For that reason, it is absolutely essential that you write relevant, keyword-focused titles for each Web page.

Confusing signs pointing in opposite directions

Here’s an example: If you look up “eHarbor Inc” on Google you will discover the following words in the first line of the first search result: Search Engine Marketing - E-Harbor, Inc. - Home. That is exactly what is at the top of the eHarbor, Inc. home page. It’s good to include the name of your company at the top of each Web page, as well as a brief description of the services you offer or what is on that page.

Content on your website needs to be king if you want to gain repeat traffic, but Web page titles are also essential to help customers find your website in the first place on Google, Yahoo or MSN.

Here are some tips for creating titles for your Web pages:

- Use words that accurately and succinctly describe what is on the page.

- Don’t use too many words, even if they all describe the page’s content. Brevity is often the mark of a great writer!

- Don’t stuff the titles with keywords. Use words that clearly explain the content of the page, but don’t use every word that could possibly describe it.

- Avoid generic terms or simple numbering schemes on your pages, like “Page 1,” “Page 2” and so on.

This is the second part of this series. We’ll discuss optimizing images in the next blog entry on search engine optimization. Be sure to come back to the eHarbor Blog often for updates. Much of the information found in this blog entry comes from Google’s SEO Starter Guide. The photo of the confusing signs is from Flickr and it is the copyright of aturkus.

Step 1 to topping Google: Make content king

Friday, February 13th, 2009

By Robert Lockard

Content is king. If you don’t have great content on your website, you’ll probably never have much success attracting Web traffic.

In my last blog entry, I talked about the importance of using search engine optimization in your ecommerce strategies. But how exactly do you do search engine optimization? That’s the $64,000 question. This is the first of a series of steps you can take to get on the right track to the top of search engines, like Google, Yahoo and MSN. Some of these are fairly common-sense, but others might require a little more in-depth knowledge of Web design. Experts in eHarbor’s divisions, Magellan Commerce, Submit Solution, Real Estate Promoter and Direct Home Find, are a great resource for figuring out all of the complex details of SEO.

Lion overlooking his kingdom

The first, and most important, step to achieving SEO is to create content that is relevant and interesting to your customers. Writing content that grabs the right people’s attention and gives them something of value is the best thing you can do to get them to your site. Otherwise, people won’t see any reason to come back to your site, even if it pops up first on search engines.

Having a great-looking website with good organization is important, but filling that site with excellent content is where the most essential work lies. You must research who your targeted audience is and what their main concerns and questions are. Then create content on those topics to answer their questions so they will see you as an authority on the subject. Another benefit of having great content is that it will get the attention of other
bloggers/webmasters, persuading them to link to your site. This is the best offsite way to achieve SEO. It can’t be just any content, though; it has to be high-quality content, if you want to gain respect and business.

Good grammar and spelling are also a big part of creating good Web content. If your text is littered with glaring spelling errors, you won’t look like an expert, no matter how good your research or information is. For example, check out this article from the New York Times entitled “Economy Shed 598,000 in January.” I noticed several problems with the grammar and punctuation of this article, causing me to question how much I can trust the information in it. Here are some of the problems:

- In the third and tenth paragraphs, “Over all” is used when “Overall” would be the correct term.

- In the ninth paragraph, we find this: “average weekly earnings climbed $614.72, up $1.67.” I believe the author meant to say “average weekly earnings climbed to $614.72, up $1.67.” Otherwise, that would be an incredible jump of both $614.72 and $1.67.

- In the twelfth paragraph, they forgot to put an a in “the new report offered no hint that bottom was in sight.” I checked back a little after the article was published and I noticed they had fixed this error, so that’s a good sign.

- The author forgot to put a period at the end of the last sentence of the eighteenth paragraph.

These are all fairly minor errors, but they show that even the work of the New York Times, which has the benefit of being edited by some of the top editors in the business, can still have mistakes. It appears that they corrected almost all of these mistakes in their updated version, so it’s nice to see they take care of quality after the fact. The point is that you should not only do your homework and add relevant content to your website regularly, but you should also make sure that what you put on your site meets the quality standards your readership expects.

As I mentioned at the beginning, this is just the first part of this series. We’ll cover several other ways to achieve SEO in upcoming blog entries. Be sure to come back to the eHarbor Blog often for updates. I am indebted to Google’s SEO Starter Guide for much of the information in this blog entry. The photo of the lion is from Flickr and it is the copyright of law_keven.

Search engine optimization at the drugstore

Wednesday, February 11th, 2009

By Robert Lockard

Search engine optimization reminds me of an experience I had nearly 10 years ago while working as a clerk at a drugstore called Bartell Drugs. An elderly man walked up to me while I was facing some products, and he asked me, “Where can I find regular Crest toothpaste?” I wasn’t sure what he meant, so I followed him to the toothpaste aisle and he pointed to all of the different varieties of toothpaste. I looked and saw that there was Cavity Protection, Tartar Protection, Sensitivity Protection, Baking Soda and many more, but no good old Regular. I told the man that I understood his concern, but I pointed out that one of these products might turn out to be more effective for him because they are tailored to meet specific needs. He was somewhat placated by my counsel, and I believe he went with the Baking Soda because he trusted that product.

Toothpaste container with face

So how does this relate to search engine optimization?

The Internet is the drugstore (actually, more like the supermarket) of ecommerce. In the world of ecommerce, search engines are the clerks helping us find what we’re seeking, and the various types of products, which are customized to appeal to different audiences, are using search engine optimization.

Think about it – using specific keywords and phrases on Web pages to get higher on Google, Yahoo, MSN and other search engines is similar to branding your product as something more than just “Regular.” Your website, product or service is specifically designed to prevent cavities, prevent tartar build-up or whatever else your consumers want.

eHarbor is an excellent resource for incorporating search engine optimization into your ecommerce business plan. It has several divisions and websites that specialize in different areas of Web design and SEO: Submit Solution, Real Estate Promoter, Real Estate Investor, Direct Home Find, and Magellan Commerce.

The photo of the toothpaste container is from Flickr and it is the copyright of Jonas B.

Where eHarbor came from: The birth of ecommerce

Monday, February 9th, 2009

By Robert Lockard

To understand where something is going, I’ve found it’s important to know where it came from. For instance, without a starting point on Google Maps, it’s impossible to obtain detailed directions to your destination. You can still find your ending point, but it takes much more effort. We’ve talked about what eHarbor is and where it’s going, so now is a good time to bring up some of its humble origins.

Cartoon character looking at her creator, a pencil

eHarbor was originally launched as Internet Promotion Services, Inc. in Provo, Utah in 1996. The company worked with small-business owners, doing search-engine submissions to InfoSeek and Inktomi, and it was one of the first companies to work with DogPile, GoTo (now Yahoo Search Marketing) and Alta Vista. Internet Promotions enjoyed great success in the burgeoning Internet marketing industry as website owners began to realize the power of search engines to generate new business.

Oliver Bigler, who is currently the CEO of eHarbor, joined the company in 2002 after working as a Strategy Business Consultant for the Monitor Group in Cambridge, Mass. Bigler launched a new version of Internet Promotions that targeted a growing segment of the online market: small to mid-size business and ecommerce. Submit Solution was the first entity created under Bigler, followed shortly thereafter by Real Estate Promoter, which offered search engine optimization and lead generation in the online real estate market. In 2003, Bigler created a new corporate entity to house the increasing number of divisions. That new entity was named eHarbor, Inc.

eHarbor has emerged as one of the fastest-growing Internet technology companies today. Currently valued at more than $6 million, eHarbor is the market leader in search-engine marketing technology and search-engine lead-capturing services for several industries. It works to bring top placement and qualified Web traffic to its clients via partnerships with the top 20 search portals, including Yahoo, Google, and MSN, and generating thousands of targeted, early-market leads for its client base.

The eHarbor office is located at 505 E Technology Ave. Building C, Suite 2100 Orem, Utah 84097.

Now you know a little more about eHarbor’s origin. I hope to talk more about some of the people who make up eHarbor and its various divisions: Submit Solution, Real Estate Promoter, Real Estate Investor, Direct Home Find, and Magellan Commerce. But that will wait. Soon we’ll talk about ecommerce and its importance in difficult economic times.

The photo of the cartoon character gazing upon her creator is from Flickr and it is the copyright of the prodigal untitled13.

eHarbor’s future: Swinging for the fence

Thursday, February 5th, 2009

By Robert Lockard

I love movies. I’ll probably share a lot of movies I enjoy and relate them to ecommerce and other online topics in the eHarbor blog. Today I’ll talk about “The Natural” (1984). I’ve read the book and seen the movie and I think the movie is much better than the book. Much of the book’s somber themes are in the movie, but there are also so many emotional highs and payoffs that I can’t help cheering on Roy Hobbs as he always swings for the fence. Despite his flaws, Roy is a good man who wants to be the best baseball player to ever swing a bat.

The Natural (1984) movie poster.

I bring up “The Natural” because in one scene, when Roy gets to bat in the major leagues for the first time, his coach jokingly tells him to “Knock the cover off the ball.” He takes his coach’s advice literally and actually hits the ball so hard that the cover comes completely off. That marvelous scene reminds me of something I heard at the 2009 eHarbor Kick-Off Meeting on Wednesday, Jan. 14, 2009. Excitement filled the air as all 50 employees filed into a large auditorium, and CEO Oliver Bigler laid out our plans for the new year. In his presentation, Bigler said that eHarbor’s slogan for 2009 is “Swinging for the fence.”

Just like Roy Hobbs.

What do we mean by “swinging for the fence”? In 2008, eHarbor launched two new services: Real Estate Investor and Magellan Commerce. It built new partnerships and dramatically increased its monthly revenue. In 2009, we’re going to do much more. Bigler said he expects the company’s revenue to grow 500 percent. Two new websites are already in the works, focusing on real estate and ecommerce. Plus, the company is going to launch redesigns of most of its current websites: Submit Solution, Real Estate Promoter, Real Estate Investor, Direct Home Find, and Magellan Commerce.

We enjoyed J Dawgs at the close of the meeting. Eating those hot dogs reminded me of baseball games, as well. If you’ve never tried one and you visit Provo, Utah, I would recommend them.

We’ll keep you informed about our goal to swing for the fence, and hopefully the field will be littered with baseball covers by the time the season is through.

What eHarbor is and why it matters to you

Tuesday, February 3rd, 2009

By Robert Lockard

Welcome back to the eHarbor blog! Make yourself at home. We’ve been on hiatus for a while, doing what we do best – designing websites and getting them ranked high on search engines. But now we’re back on our blog and we’ve got some great things to share.

Toy cars with Google, MSN and Yahoo logos

So why should you pay attention to eHarbor or its blog? For starters, ecommerce, which eHarbor specializes in, is growing rapidly into a dominant form of doing business. To succeed in a difficult economy, you have to be creative and use as many tools as possible. I’ll go into more detail about that in a future blog entry. eHarbor is important to you if you’re a business owner because it can help you jump into this expanding online market quickly and easily.

You don’t have to be an expert at HTML, Dreamweaver or any other Web-design program to have a website that consistently gets ranked on the first page of search engines like Google, MSN and Yahoo. eHarbor builds customized websites and adds content to them for search engine optimization, which means your site gets noticed by top search engines. It wouldn’t matter if you had a well-designed site if it never got any visitors. SEO is a key ingredient to success on the Web.

Here are a few more facts about eHarbor: It is headquartered in Orem, Utah and specializes in Web services for real-estate agents, as well as individuals and organizations in other industries. The company was formed in 1996 as Internet Promotion Services, Inc. and was renamed eHarbor, Inc. in 2002. eHarbor now has five divisions and websites: Submit Solution, Real Estate Promoter, Real Estate Investor, Direct Home Find, and Magellan Commerce.

In the eHarbor blog, we hope to continue sharing insights into the ecommerce market and other important topics related to it. Come back soon for more fun and interesting ideas.

The photo of the cars is from Flickr and it is the copyright of michaelmcd.