http://www.eharborinc.com/blog/2009/07/27/angry-ecommerce-customers-fight-back-on-twitter/ Frequent Posts about the World of Internet Marketing and Search Engine Optimization Fri, 18 May 2012 06:44:14 +0000 http://wordpress.org/?v=2.7 hourly 1 http://www.eharborinc.com/blog/2009/07/27/angry-ecommerce-customers-fight-back-on-twitter/comment-page-1/#comment-6899 Jon Thu, 15 Oct 2009 00:26:59 +0000 http://www.eharborinc.com/blog/?p=1046#comment-6899 Maybe an addendum to this would be to take negative comments and feedback on social media sites seriously. In customer service, no news is never good news, and some ecommerce sites who haven't elicited much customer feedback in the past might get a surprise when they enter the social media world. Maybe an addendum to this would be to take negative comments and feedback on social media sites seriously. In customer service, no news is never good news, and some ecommerce sites who haven’t elicited much customer feedback in the past might get a surprise when they enter the social media world.

]]> http://www.eharborinc.com/blog/2009/07/27/angry-ecommerce-customers-fight-back-on-twitter/comment-page-1/#comment-5294 eHarbor MVP gives great customer care « eHarbor eCommerce Marketing Blog Thu, 06 Aug 2009 14:16:03 +0000 http://www.eharborinc.com/blog/?p=1046#comment-5294 [...] I discussed how essential it is to take care of ecommerce customers in my blog entry, “Angry ecommerce customers fight back on Twitter.” Good customer care can make the difference between success and failure in any industry, but [...] [...] I discussed how essential it is to take care of ecommerce customers in my blog entry, “Angry ecommerce customers fight back on Twitter.” Good customer care can make the difference between success and failure in any industry, but [...]

]]> http://www.eharborinc.com/blog/2009/07/27/angry-ecommerce-customers-fight-back-on-twitter/comment-page-1/#comment-5047 Twitted by twiteffect20 Mon, 27 Jul 2009 20:41:44 +0000 http://www.eharborinc.com/blog/?p=1046#comment-5047 [...] This post was Twitted by twiteffect20 [...] [...] This post was Twitted by twiteffect20 [...]

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