Archive for the ‘Media’ Category

E-books on the verge of explosive growth

Friday, September 25th, 2009

By Robert Lockard

Are books about to take a quantum leap forward? I just read an excellent article on CNN called, “E-books catching on with readers.” I’ve covered this topic before on the eHarbor Blog, and much of what I read in this article harkened back to the thoughts I offered in my blog entry, “Will Kindle hurt book publishers?” In that blog post, I focused solely on the Kindle DX, but now many other companies are jumping into the fray.

E-book cut into a printed book

The e-book industry certainly looks promising. It’s attracting top booksellers like Barnes & Noble and Amazon, as well as tech giants like Apple, Google and Sony. Technological advances keep coming, making e-books thinner, easier on the eyes and more affordable every year. In fact, according to the article, they could become as thin as a piece of paper within the next five years. That sounds amazing!

The reason I am so excited about this development is that it has the power to dramatically cut printing costs and open the doors to up-and-coming authors to show off their work. Imagine someone writing a great work of fiction and selling it through Amazon at a fraction of the price it would be if it had to be printed, shipped and stored. That author could start earning revenue almost immediately.

You can find the rest of this blog entry on the new Social Media Blog on Submit Solution. That blog entry is entitled, “E-books gaining in popularity.” The new Submit Solution website looks great. You should definitely check it out, and you can keep coming back to the eHarbor Blog for stories about eHarbor, Inc.

The photo of the e-book inside a book is from Flickr, and it is the copyright of timonoko.

eHarbor CEO Oliver Bigler profiled in BusinessQ

Monday, June 15th, 2009

By Robert Lockard

Oliver Bigler, the founder and CEO of eHarbor, Inc., was spotlighted in the summer 2009 issue of Utah Valley BusinessQ on page 63. This magazine highlights good small-business practices and entrepreneurial achievements in the area south of Salt Lake City.

eHarbor CEO Oliver Bigler

The feature focuses on Bigler’s ability to think on his feet and remain flexible in his business decisions. His ideas have led to a change in eHarbor’s and its affiliates’ focus from search engine optimization to website hosting and ecommerce solutions.

Bigler joined what would become eHarbor in 2002 after working as a Strategy Business Consultant for the Monitor Group in Cambridge, Mass. Bigler started targeting a growing segment of the online market: small to mid-size business and ecommerce. Submit Solution was the first entity created under Bigler’s leadership, followed shortly thereafter by Real Estate Promoter, which focused on search-engine marketing and lead generation in the online real estate market. In 2003, Bigler created a new corporate entity to house the increasing number of divisions. That new entity was named eHarbor, Inc.

I talked a bit about Bigler in my second blog entry “eHarbor’s future: Swinging for the fence.” He has big plans for 2009, and many of them have already come to fruition. Be sure to check out the redesigned Magellan Commerce website. You’ll see many other positive changes this year as we work on new designs for our other affiliates, such as Submit Solution. Exciting news keeps coming from eHarbor, Inc.

Facebook’s $200 million boost a win for social media

Friday, June 5th, 2009

By Robert Lockard

As a follow-up to my eHarbor Blog entry on Facebook’s growing pains, I would like to talk about Facebook recently receiving $200 million. I read about it in a CNN article, entitled “Facebook scores $200 million.”

Pile of dollar bills

Facebook has certainly not had any trouble getting new subscribers during this recession. In April, it surpassed 200 million users, an amazing number considering the company started just four years ago.

However, Facebook has had a bit of trouble obtaining investment capital since the start of the recession. That’s understandable, since investors and consumers are trying to be extra careful about where they spend their money.

I found it particularly interesting that the article mentioned Facebook’s overall value fell from roughly $15 billion in October 2007 to about $10 billion in May 2009. That drop coincides with my blog entry “Marketers cut social media presence when they need it most.” As times get tough, companies cut back on things they consider to be nonessential, and social-media sites like Facebook and Twitter are being neglected a bit.

Social media is an important part of marketing strategies now that so many of our potential and current customers are using those services. It’s a great way to stay in contact with them. Facebook’s growth and success could affect the way we market products and services in the future so it is wise to be a part of it. Just remember that social media is not search engine optimization, and both should be used to effectively reach customers.

The Russian company that invested $200 million in Facebook said they think Facebook could become one of the largest Internet companies in the world some day. Seventy percent of their users are already outside the United States, so they’re on their way.

The photo of the pile of dollar bills is from Flickr, and it is the copyright of mmarchin.

Will Kindle hurt book publishers?

Tuesday, May 12th, 2009

By Robert Lockard

The Kindle DX’s launch last week brings up an interesting discussion on the value of content in the digital age. I couldn’t cover this whole discussion before, so now I’ll follow up on that discussion, as I promised to do in my first blog entry on Kindle.

Kindle atop a stack of books

I read another article on Kindle in Information Week, entitled “Amazon’s Kindle DX Poses Profitability Challenge To Publishers.” This article focused on a different effect Kindle DX can have on publishers. The publishers it discusses are not in the news media, but the textbook industry.

Apparently, a comparatively lightweight, digital copy of textbooks appeals to schools looking to save money for themselves and students. Textbooks can be expensive and heavy to carry from class to class, so Kindle’s new version offers a useful option. But the idea of turning their products into electronic copies doesn’t appeal to textbook publishers because of the negative impact that would likely have on their value and, thus, company profits.

The reason behind publishers’ hesitance to include their textbooks on Kindle is quite intriguing.

In the article, the author points out, “One fact that’s sure to keep shareholders up at night is the drop in the value of content once it becomes digital, sometimes as much as 50%, analysts have said.”

By publishing a written work in an electronic format, its value falls. The printing press, introduced centuries ago, made books much less expensive and time-consuming to create, lowering their value to a level attainable by more people. Perhaps the Internet is our new version of the printing press, allowing information to be shared cheaply and quickly, compared to traditional media forms.

By avoiding the costs of printing, binding and distributing books, these publishers could maintain their profits while lowering prices. But change is often scary, even if it has many positive points.

The article points out that the world is changing, and it’s becoming more difficult to ignore new technologies. I covered a similar topic on businesses that have yet to enter the ecommerce industry in my previous eHarbor Blog entry, called “Strong sales attract retailers to ecommerce.” We can look to the music industry to see the consequences of failing to take advantage of online services in a timely manner, the article also notes.

The photo of a Kindle atop textbooks is from Flickr, and it is the copyright of KNK.

New product Kindles hope for news publishers

Wednesday, May 6th, 2009

By Robert Lockard

Technology might actually be a boon for traditional media providers, thanks to Amazon’s new version of Kindle, called Kindle DX.

Kindle displays the New York TimesIf you read my blog posts on the New York Times and news media in general, you know that traditional news providers seem to be in trouble. Their revenue keeps falling, readership is mostly in decline, and other factors point to a shift in the way people gather news.

This Kindle development is a welcome bit of good news.

I read about Kindle in an article in Computer World, entitled “New Kindle creates new challenges for publishers.” This sounds quite exciting. The previous Kindle version had a six-inch display, but the new one will have a 9.7-inch display, making it easier to read books, newspapers, magazines and other content.

Instead of facing the problem of providing news free of charge, news publishers might actually be able to pull in decent revenue with portable devices like this. The New York Times has already been offering its content to Kindle readers for a monthly fee, but it is expected to lower that fee for the new version.

This is certainly a good opportunity for news publishers, but it comes with a few question marks. Since the technology is so new, it might be difficult to tell what price consumers are willing to pay. Also, news websites and blogs are still popular, and it might be difficult to persuade people to give up their free news sources for a portable, paid service. Cell phones can be used to read news articles, but they are much smaller, so maybe this is a viable option.

Amazon is the first to delve into this new industry, but there will surely be competitors soon, and that could also help news providers by giving them more avenues to sell their content through.

I’m glad to share this positive story. I might write a follow-up blog entry about the Kindle product after it debuts. We’ll wait and see. Stay tuned for more ecommerce stories like this in the eHarbor Blog.

The photo of Kindle and the New York Times is from Flickr, and it is the copyright of jocke66.

New York Times struggles to stay afloat

Wednesday, April 22nd, 2009

By Robert Lockard

I read a Bloomberg article that said the New York Times is facing a large drop in revenue and is trying to cut back on its expenses to stay in business. The article is entitled, “New York Times Sees Further Ad Drop After Loss Widens.”

Tiger staying afloat in water

The New York Times is learning the hard way that ecommerce and online media are changing the way people gather information and the way marketers advertise their products to customers. They’re trying to stay afloat by cutting jobs, reducing their staff’s salaries and selling property and other assets to try to make up for lost advertising revenue.

All of this is prolonging the inevitable. Old media will have to adapt to changing conditions or go the way of the railroad.

For better or worse, Facebook, Twitter and other social-media sites are revolutionizing communication and information distribution. Marketers are shifting their advertising dollars online because it is much more cost-efficient to do so. Print faces serious challenges because of this.

One quote in the Bloomberg article stuck out to me above all the others. Thyra Zerhusen, managing director of Optimum Investment Advisors, said the New York Times has “to do a better job monetizing their online revenues.”

This seems to be a common theme for companies looking to make a profit online. Online marketers save money by hosting a website instead of renting space at a mall, but they need to understand doing business online is a big change from the old way of doing business and it requires different approaches to earning a profit.

I recommend going to Magellan Commerce’s redesigned website to find resources that can help you succeed online. These include search engine optimization, website design, and more.

You can also go to other eHarbor, Inc. affiliates: Submit Solution and Real Estate Promoter.

The photo of the tiger staying afloat is from Flickr, and it is the copyright of fPat.

Facebook’s growing pains could transform social media

Thursday, April 16th, 2009

By Robert Lockard

Facebook is one of the highest-profile members of the social-media revolution that took hold of the Internet four years ago. One question on many people’s minds is: Is Facebook on the verge of becoming profitable and going public? That might be a giant step for the social-media industry.

Man with a book for a face

I read about Facebook’s amazing growth and current struggles in a Fortune magazine article, entitled “Is Facebook losing its glow? The article points out a lot of interesting statistics about the company, such as:

- 850 million photos are uploaded to Facebook every day.

- 8 million videos are uploaded to Facebook every day.

- 70 percent of Facebook’s users are outside the United States.

- Facebook’s revenue in 2008 totaled $280 million.

Those are impressive numbers. And to think that in 2004 hardly anyone had ever heard of Facebook. Or Twitter, MySpace or YouTube, for that matter. Clearly, these websites are doing something right to become so successful, and people around the world want to be a part of them.

But Facebook has yet to make a profit because it relies mainly on advertising for its revenue. And online advertising is cheap, as any newspaper or other traditional media provider will tell you. I’m not sure how social-media sites will earn a profit without eventually charging their customers a fee for some services.

Online consumer spending is expected to increase in the next several years, and a growing number of marketers are climbing onto the ecommerce bandwagon. Maybe social-media sites can take advantage of this trend, too.

But they might lose a large number of current and potential subscribers. Facebook bases its whole business model on generating new customers, so it might be difficult for it to transition to developing the quality of its customers instead of quantity.

Speaking of social media and marketing, on April 14, 2009, I attended Hubspot’s largest Webinar ever, which was called “How to Use Social Media to Attract More Customers.” Brent Leary, co-founder and partner of CRM Essentials, led this awesome presentation. I hope to discuss the lessons I learned at this Webinar in a future blog entry.

I just can’t help pointing out that the Fortune article had several obvious spelling and grammar mistakes. I pointed out mistakes in the Wall Street Journal and New York Times, so I think it’s fair to do the same in Fortune magazine.

- Most of that came directly from banner ads, and a substantial chunk was still coming from a deal with Microsoft in which the Internet behemoth sold traditional banner ads, which cost as little as $0.15 cents per one thousand ads shown to users.
This is a common mistake. $0.15 cents is equal to $.0015. When people say this they usually mean $0.15 or 15 cents, not both.

- In 2008, the company brought in an estimated $280 milion.
In Spanish, this would be the correct spelling of “million,” but not in English.

- More than 131,000 users became a fan of the national pizza franchise saw traffic to its site jump 253%.
This is a clear case of rewriting a sentence and forgetting to make it fit together properly.

I have another really cool thing to share from this article, but I’ll save that for another blog entry. Be sure to check the eHarbor Blog to stay posted on good news in the world of ecommerce, search engine optimization and other topics like these. You can also follow us on Twitter.

You can take advantage of SEO tactics and succeed in the world of ecommerce with the help of eHarbor and its affiliates, which include Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the “facebook” is from Flickr, and it is the copyright of _Max-B.

Does Internet’s rise mean news media’s demise?

Tuesday, April 14th, 2009

By Robert Lockard

The Internet has changed the way we do a lot of things. Ecommerce is changing the way we shop for goods and services. Online marketing is proving more popular to advertisers than other forms of media, especially in the current recession.

Old Dallas Times Herald sign

For better or worse, the Internet is changing the news media, as well.

It’s not easy being in the news business. They work hard to analyze stories and write up accurate and up-to-date information, only to have their work quickly summarized and modified for blogs, sometimes with little credit to the original author. There are even a few bloggers who point out all of the misspellings and bad grammar in otherwise good articles.

Often, bloggers practice fair use of copyrighted content by using only a small portion of an article and building their own ideas off of it. I did that with the story on consumers touching products.

Whenever I include an image, which is the property of someone else, I make sure to give credit where credit is due. You might notice my attribution at the bottom of almost every blog entry. I’ve done that from the very beginning.

We appear to be in an age when people like to think of information as free. That can be a good thing, but it can also lead to a lack of credible information in the long term, as news writers lose incentives to generate well-researched stories in the first place.

What inspired me to write about this topic is an article in Ars Technica, called “The newspaper industry’s attack on Google misses the point.” Fascinating read, by the way. I recommend it.

I thought this was an important topic to spend time discussing here in the eHarbor Blog. I hope to keep share more positive stories soon on eHarbor, Inc. and its affiliates: Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the dilapidated Dallas Times Herald sign is from Flickr, and it is the copyright of adonis paul hunter / ahptical.

Imperfect-but-good content in the Wall Street Journal

Friday, March 13th, 2009

By Robert Lockard

In my blog entry, entitled “5 reasons to smile today,” I mentioned an article on Copyblogger about writing with passion. I certainly put a lot of passion into my blog entry earlier this week when I pointed out lots of grammatical errors in a Wall Street Journal article. It might be fun to call attention to errors and try to help people improve, but I thought I’d take a minute to add a few caveats to my criticism.

Crowd surprised by falling waterJournalism is a thankless job. I was a reporter before and I can empathize with the stresses, deadlines and demands of that position. With news being published 24/7 and a pressing need to get news out as quickly as possible, spelling accuracy might not be the highest priority.

I’m actually quite impressed by the job authors John D. Stoll and Neil King Jr. did on the Wall Street Journal article “GM Auditors Raise Doubts on Auto Maker’s Viability.” They went out and got great interviews, and interpreted a lot of history and data in a short space. I wouldn’t really blame them for the lack of quality in their grammar. Editors should be responsible for quality assurance before throwing mistakes online for all the world to see.

To be fair, the Wall Street Journal fixed the mistakes in that article not too long after it was published. People in the media do a lot of things right, so I hate to just point out their mistakes. I say, keep up the good work – but be sure to use spellchecker.

I feel even better now than I did after writing my earlier post about the Wall Street Journal’s highly visible mistakes. Keep checking the eHarbor Blog for the down-low on ecommerce and great search engine optimization tactics. The photo of water about to splash people is from Flickr and it is the copyright of zmxncbv.com.

Is your grammar better than The Wall Street Journal’s?

Monday, March 9th, 2009

By Robert Lockard

I love reading news and blogs, but sometimes I can’t help wondering why on earth a piece got published in its flawed condition. I’m a natural editor, so when I’m reading I’m also critiquing and trying to understand what the author is really saying. When I notice improper grammar or simple spelling errors, I am pulled out of the story. Sometimes it gives me severe whiplash.

266-degree temperature reading

The reason I bring this up is because I read an article on Thursday, March 5, 2009 in The Wall Street Journal, entitled “GM Auditors Raise Doubts on Auto Maker’s Viability.” The article was so poorly written that I just had to start writing about it to get it out of my head and encourage others to learn from it.

Just look at these mistakes, with my commentary (in italics) beneath each one:

- The news sent GM sparked a deep drop in the company’s stock.
Sent GM sparked? It looks like they started one thought, but then came up with different wording and simply forgot to go back and edit it. They probably meant to say, “The news sparked a deep drop in the company’s stock.”

- “Our recurring losses form operations, stockholders’ deficits an dinability to generate sufficient cashflow to meet our obligations and sustain our operations raises substantial doubt about our ability to continue as a going concern,” GM said it is annual 10K filing.
So many mistakes in one paragraph. This is the part that forced me to start writing. I’m amazed by all of the errors in here. Didn’t anyone notice these during the editing process? For instance, I’m not sure what an dinability is, but I do know what “and inability” means. Also, I had no idea that recurring losses form operations. How interesting.

- GM also said that expects to record a significant loss that could exceed $1 billion over the reorganization of Saab, its Swedish auto maker in bankruptcy protection.
So close.

- On Thursday, however, German Finance Minister Peer Steinbrueck told Deutschlandfunk radio that GM still hasn’t provided a plan that justifies government help for restructuring Opel. “What we have received so far is no basis for the government to make a decision,” Mr. Steinbrueck told the radio.
That last word makes it sound like Mr. Steinbrueck was talking to an actual radio. That’s a funny image, but it’s not quite what the authors meant to say. It would have been better to include “station” after radio or something like that.

You might remember my blog post on making content king on your website. In that post, I discussed grammatical errors in a New York Times article. Even respected publications like these can make serious errors that hurt their credibility. Be sure to edit your work before you publish it so that people can listen to what you have to say without focusing so much on the way you say it.

I’ll get back to writing about ecommerce and search engine optimization in my next blog post. I just had to get this off my chest. Whew! I feel much better now. The photo of the abnormally high temperature is from Flickr and it is the copyright of Sister72.