Posts Tagged ‘advice’

Protect yourself with a strong website disclaimer

Tuesday, October 13th, 2009

By Robert Lockard

In Internet marketing, your website can be your first and best defense against lawsuits or it can be a huge liability. It depends on how strong your disclaimers are and how carefully you check to make sure your statements are all factual and ethical.

Zombie warning sign

I bring this up because I just read an eye-opening article on InfoWeek’s website, entitled “Website disclaimers – yes, they do work.” In that piece, author Guy Burgess describes a recent case in New Zealand where an ecommerce website had given customers the wrong impression about the soundness of some of the companies it advertised.

A customer sued the website owners when he received the short end of the stick on a deal with one of the companies the website advertised. But a judge ruled in favor of the owners because they had included a provision on their website to protect themselves. The judge found the owners to be both negligent in their faulty information and protected by their admission that their site didn’t have all the information customers would want to make a final decision.

We all make mistakes, and it’s unfortunate when others are negatively affected by our errors. If we want strong relationships with our customers, we have to make sure our ecommerce websites are accurate and that our products or services are as good as we say they are.

You can read the rest of this blog entry in the Submit Solution Website Design Services Blog. The photo of the zombie warning sign is from Flickr, and it is the copyright of rchurch74.

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Posted in Web Design | 1 Comment »

Simple is better in Web design

Thursday, September 17th, 2009

By Robert Lockard

In honor of Submit Solution’s newly redesigned website, I will talk about four Web-design strategies you can use to make your website look more pleasing and hold viewers’ attention longer. These strategies come from a blog post on the Think Vitamin Blog, entitled, “How to Make Your Web Design Stand out from the Crowd.”

Spider webThe first strategy is not to be afraid of empty space in your Web design. On news sites, like CNN, you won’t find a bit of open space; all of it is taken up with headlines, graphics and numbers. That is useful for people looking to cram as much useful information as possible into a confined space. But it can feel cluttered and overwhelming on ecommerce websites that are selling products and services.

Giving viewers space to breathe can create a relaxed atmosphere on your website. We’re already bombarded with information, so it is refreshing to find a website with some elbowroom.

You can find the rest of the steps in a blog entry on the new Web Design Blog on Submit Solution on October 5. The new Submit Solution website is now online, and it will get most of the Internet marketing blog entries from now on, while the eHarbor Blog will mostly be about topics related to eHarbor, Inc.

The photo of the spider web is from Flickr, and it is the copyright of dann solo.

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Posted in Web Design | 1 Comment »

What to do before you hire a Web designer

Tuesday, September 15th, 2009

By Robert Lockard

Do you feel lost when it comes to Web design? You don’t need to be an expert on HTML, Ruby or other programming languages to end up with an effective design for your ecommerce website. You can use Magellan Commerce’s custom-design services to handle the actual design part.

Blue dogBut there are several steps you can take before you go to the experts to make sure your site does precisely what you want it to. These steps come from an Examiner article entitled, “Website design starter plan for clients.” That article has horrible spelling and grammar, but it has a few good ideas I want to share, so I’ll cut its author a little slack.

Anyway, here are two of the steps you should take before requesting help from a Web designer:

1. Look at what your competitors are doing. Plagiarism is illegal, but finding good practices and Web-design ideas is perfectly legal. This will give you a good starting point to see which elements of a website you would like to use in your own. Try to stick to general ideas, such as navigation, structure and what subjects are covered in the text.

2. Once you have an idea of what others are doing, start mapping out your website’s outline. Start with the main pages, such as home, services, products, about us, etc. Then add subpages under the main pages to build on more specific topics. Fill in as much detail as you can about what information and messages you want those pages to contain. This will help the designers be more precise in meeting your needs.

You can find the rest of the steps in a blog entry on the new Web Design Blog on Submit Solution. The new Submit Solution website is now online, and it will get most of the Internet marketing blog entries from now on, while the eHarbor Blog will mostly be about topics related to eHarbor, Inc.

The photo of the blue dog is from Flickr, and it is the copyright of lepiaf.geo.

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Posted in Web Design | No Comments »

Dangerous search engine optimization

Friday, June 19th, 2009

By Robert Lockard

Search engine optimization is a good thing for businesses to get their names and services on top of Google and other search engines, where customers will find them. However, SEO can also be used for malevolent purposes that can make our job as online marketers more difficult.

Malware creators are targeting popular Danger Thin Ice signkeywords to get their damaging viruses onto an increasing number of unsuspecting users’ computers, according to a CNN article, “What are the most dangerous search terms on the Internet?” Some of the most dangerous search terms you can look up because of these malware sites include:

  • Screen savers
  • Free games
  • Work from home
  • Olympics
  • Videos
  • Celebrities
  • Music
  • News

This presents a serious challenge to the ecommerce industry. How can online consumers know which websites are legitimate and which will do them harm? Some antivirus software can automatically check websites for viruses, which can help consumers know which search results are safe to click.

We can work on gaining their trust, as well. This goes back to earning online shoppers’ trust, as I discussed in an earlier blog entry. If you want to learn six ways to develop trusting relationships with potential clients, I recommend reading that post.

eHarbor, Inc. and its affiliates offer safe SEO, paid-search and custom-design solutions for online businesses.

The photo of the Danger! Thin Ice sign is from Flickr, and it is the copyright of Sister72.

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Posted in Ecommerce, SEO, Search Engines | 1 Comment »

New York Times struggles to stay afloat

Wednesday, April 22nd, 2009

By Robert Lockard

I read a Bloomberg article that said the New York Times is facing a large drop in revenue and is trying to cut back on its expenses to stay in business. The article is entitled, “New York Times Sees Further Ad Drop After Loss Widens.”

Tiger staying afloat in water

The New York Times is learning the hard way that ecommerce and online media are changing the way people gather information and the way marketers advertise their products to customers. They’re trying to stay afloat by cutting jobs, reducing their staff’s salaries and selling property and other assets to try to make up for lost advertising revenue.

All of this is prolonging the inevitable. Old media will have to adapt to changing conditions or go the way of the railroad.

For better or worse, Facebook, Twitter and other social-media sites are revolutionizing communication and information distribution. Marketers are shifting their advertising dollars online because it is much more cost-efficient to do so. Print faces serious challenges because of this.

One quote in the Bloomberg article stuck out to me above all the others. Thyra Zerhusen, managing director of Optimum Investment Advisors, said the New York Times has “to do a better job monetizing their online revenues.”

This seems to be a common theme for companies looking to make a profit online. Online marketers save money by hosting a website instead of renting space at a mall, but they need to understand doing business online is a big change from the old way of doing business and it requires different approaches to earning a profit.

I recommend going to Magellan Commerce’s redesigned website to find resources that can help you succeed online. These include search engine optimization, website design, and more.

You can also go to other eHarbor, Inc. affiliates: Submit Solution and Real Estate Promoter.

The photo of the tiger staying afloat is from Flickr, and it is the copyright of fPat.

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Posted in Ecommerce, Media, eHarbor | 5 Comments »