Posts Tagged ‘Brent Leary’

Too much information is bad for you

Tuesday, April 28th, 2009

By Robert Lockard

In the digital age, information is not only plentiful, it’s downright endemic. We have Web analytics tools that can glean information on people who visit our websites.

Fat cat lies comfortably on chair

I will compare information gathering to eating. The more food we eat, the more weight we are likely to gain. If we eat everything we find, we’re not living a healthy lifestyle. It takes discipline and wisdom to choose the foods that our bodies need the most and then eat appropriate servings of them. A little variety doesn’t hurt either.

If we constantly eat and never do anything with that energy, even if the food we eat is good for us, we’ll probably become obese. People who become obese have a greater chance of premature death, just as ecommerce companies that become saturated with information and don’t do anything with it can die prematurely, as well. Not to mention suffer indigestion.

Information is a great thing, just like food. But we must use it wisely. We should gather information pertinent to our needs and then put it to good use in our online marketing decisions, product pricing, customer service, etc.

By the way, I got the idea for this blog entry from an article in Ecommerce Times, entitled, “Drowning in Data: Web Analytics and Information Overload.” That article has lots of insights into information gathering, and I took a piece and ran with it.

This leads me to some things I learned at a recent Webinar by Hubspot and Brent Leary, entitled “How to Use Social Media to Attract More Customers.” I promised I would talk more about this Webinar in my blog entry on Facebook, and I’ll keep my word now.

I highly recommend clicking on the Webinar link above to watch the hour-long presentation. You can also download the presentation slides in a PDF file to save time.

In the Webinar, I learned about websites I can use to both gather and organize information from social-media sites like Twitter. Here are the ones Leary mentioned:

- TubeMogul – distribute online videos and analyze viewers and impact.

- CoTweet – organize your conversations in Twitter.

- Salesforce – measure results in Twitter, Google and other online media.

- Bit.ly – shorten links and keep track of who clicks them.

- Favotter – another Twitter measurement site.

- Twitalyzer – in-depth information on your Twitter account.

I find these sites helpful in my efforts to focus the social-media exposure of eHarbor, Inc. and its affiliates. In fact, eHarbor’s affiliates help not only to create a website for you, but track and gain more visitors through search engine optimization and other strategies.

These companies include: Magellan Commerce, Real Estate Promoter, Submit Solution, and Direct Home Find.

Remember, you are what you eat – but it’s what you do with your time and energy that truly defines you.

The photo of the fat cat is from Flickr, and it is the copyright of brokinhrt2.

Facebook’s growing pains could transform social media

Thursday, April 16th, 2009

By Robert Lockard

Facebook is one of the highest-profile members of the social-media revolution that took hold of the Internet four years ago. One question on many people’s minds is: Is Facebook on the verge of becoming profitable and going public? That might be a giant step for the social-media industry.

Man with a book for a face

I read about Facebook’s amazing growth and current struggles in a Fortune magazine article, entitled “Is Facebook losing its glow? The article points out a lot of interesting statistics about the company, such as:

- 850 million photos are uploaded to Facebook every day.

- 8 million videos are uploaded to Facebook every day.

- 70 percent of Facebook’s users are outside the United States.

- Facebook’s revenue in 2008 totaled $280 million.

Those are impressive numbers. And to think that in 2004 hardly anyone had ever heard of Facebook. Or Twitter, MySpace or YouTube, for that matter. Clearly, these websites are doing something right to become so successful, and people around the world want to be a part of them.

But Facebook has yet to make a profit because it relies mainly on advertising for its revenue. And online advertising is cheap, as any newspaper or other traditional media provider will tell you. I’m not sure how social-media sites will earn a profit without eventually charging their customers a fee for some services.

Online consumer spending is expected to increase in the next several years, and a growing number of marketers are climbing onto the ecommerce bandwagon. Maybe social-media sites can take advantage of this trend, too.

But they might lose a large number of current and potential subscribers. Facebook bases its whole business model on generating new customers, so it might be difficult for it to transition to developing the quality of its customers instead of quantity.

Speaking of social media and marketing, on April 14, 2009, I attended Hubspot’s largest Webinar ever, which was called “How to Use Social Media to Attract More Customers.” Brent Leary, co-founder and partner of CRM Essentials, led this awesome presentation. I hope to discuss the lessons I learned at this Webinar in a future blog entry.

I just can’t help pointing out that the Fortune article had several obvious spelling and grammar mistakes. I pointed out mistakes in the Wall Street Journal and New York Times, so I think it’s fair to do the same in Fortune magazine.

- Most of that came directly from banner ads, and a substantial chunk was still coming from a deal with Microsoft in which the Internet behemoth sold traditional banner ads, which cost as little as $0.15 cents per one thousand ads shown to users.
This is a common mistake. $0.15 cents is equal to $.0015. When people say this they usually mean $0.15 or 15 cents, not both.

- In 2008, the company brought in an estimated $280 milion.
In Spanish, this would be the correct spelling of “million,” but not in English.

- More than 131,000 users became a fan of the national pizza franchise saw traffic to its site jump 253%.
This is a clear case of rewriting a sentence and forgetting to make it fit together properly.

I have another really cool thing to share from this article, but I’ll save that for another blog entry. Be sure to check the eHarbor Blog to stay posted on good news in the world of ecommerce, search engine optimization and other topics like these. You can also follow us on Twitter.

You can take advantage of SEO tactics and succeed in the world of ecommerce with the help of eHarbor and its affiliates, which include Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the “facebook” is from Flickr, and it is the copyright of _Max-B.