Posts Tagged ‘grammar’

What to do before you hire a Web designer

Tuesday, September 15th, 2009

By Robert Lockard

Do you feel lost when it comes to Web design? You don’t need to be an expert on HTML, Ruby or other programming languages to end up with an effective design for your ecommerce website. You can use Magellan Commerce’s custom-design services to handle the actual design part.

Blue dogBut there are several steps you can take before you go to the experts to make sure your site does precisely what you want it to. These steps come from an Examiner article entitled, “Website design starter plan for clients.” That article has horrible spelling and grammar, but it has a few good ideas I want to share, so I’ll cut its author a little slack.

Anyway, here are two of the steps you should take before requesting help from a Web designer:

1. Look at what your competitors are doing. Plagiarism is illegal, but finding good practices and Web-design ideas is perfectly legal. This will give you a good starting point to see which elements of a website you would like to use in your own. Try to stick to general ideas, such as navigation, structure and what subjects are covered in the text.

2. Once you have an idea of what others are doing, start mapping out your website’s outline. Start with the main pages, such as home, services, products, about us, etc. Then add subpages under the main pages to build on more specific topics. Fill in as much detail as you can about what information and messages you want those pages to contain. This will help the designers be more precise in meeting your needs.

You can find the rest of the steps in a blog entry on the new Web Design Blog on Submit Solution. The new Submit Solution website is now online, and it will get most of the Internet marketing blog entries from now on, while the eHarbor Blog will mostly be about topics related to eHarbor, Inc.

The photo of the blue dog is from Flickr, and it is the copyright of lepiaf.geo.

Facebook’s growing pains could transform social media

Thursday, April 16th, 2009

By Robert Lockard

Facebook is one of the highest-profile members of the social-media revolution that took hold of the Internet four years ago. One question on many people’s minds is: Is Facebook on the verge of becoming profitable and going public? That might be a giant step for the social-media industry.

Man with a book for a face

I read about Facebook’s amazing growth and current struggles in a Fortune magazine article, entitled “Is Facebook losing its glow? The article points out a lot of interesting statistics about the company, such as:

- 850 million photos are uploaded to Facebook every day.

- 8 million videos are uploaded to Facebook every day.

- 70 percent of Facebook’s users are outside the United States.

- Facebook’s revenue in 2008 totaled $280 million.

Those are impressive numbers. And to think that in 2004 hardly anyone had ever heard of Facebook. Or Twitter, MySpace or YouTube, for that matter. Clearly, these websites are doing something right to become so successful, and people around the world want to be a part of them.

But Facebook has yet to make a profit because it relies mainly on advertising for its revenue. And online advertising is cheap, as any newspaper or other traditional media provider will tell you. I’m not sure how social-media sites will earn a profit without eventually charging their customers a fee for some services.

Online consumer spending is expected to increase in the next several years, and a growing number of marketers are climbing onto the ecommerce bandwagon. Maybe social-media sites can take advantage of this trend, too.

But they might lose a large number of current and potential subscribers. Facebook bases its whole business model on generating new customers, so it might be difficult for it to transition to developing the quality of its customers instead of quantity.

Speaking of social media and marketing, on April 14, 2009, I attended Hubspot’s largest Webinar ever, which was called “How to Use Social Media to Attract More Customers.” Brent Leary, co-founder and partner of CRM Essentials, led this awesome presentation. I hope to discuss the lessons I learned at this Webinar in a future blog entry.

I just can’t help pointing out that the Fortune article had several obvious spelling and grammar mistakes. I pointed out mistakes in the Wall Street Journal and New York Times, so I think it’s fair to do the same in Fortune magazine.

- Most of that came directly from banner ads, and a substantial chunk was still coming from a deal with Microsoft in which the Internet behemoth sold traditional banner ads, which cost as little as $0.15 cents per one thousand ads shown to users.
This is a common mistake. $0.15 cents is equal to $.0015. When people say this they usually mean $0.15 or 15 cents, not both.

- In 2008, the company brought in an estimated $280 milion.
In Spanish, this would be the correct spelling of “million,” but not in English.

- More than 131,000 users became a fan of the national pizza franchise saw traffic to its site jump 253%.
This is a clear case of rewriting a sentence and forgetting to make it fit together properly.

I have another really cool thing to share from this article, but I’ll save that for another blog entry. Be sure to check the eHarbor Blog to stay posted on good news in the world of ecommerce, search engine optimization and other topics like these. You can also follow us on Twitter.

You can take advantage of SEO tactics and succeed in the world of ecommerce with the help of eHarbor and its affiliates, which include Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the “facebook” is from Flickr, and it is the copyright of _Max-B.

Imperfect-but-good content in the Wall Street Journal

Friday, March 13th, 2009

By Robert Lockard

In my blog entry, entitled “5 reasons to smile today,” I mentioned an article on Copyblogger about writing with passion. I certainly put a lot of passion into my blog entry earlier this week when I pointed out lots of grammatical errors in a Wall Street Journal article. It might be fun to call attention to errors and try to help people improve, but I thought I’d take a minute to add a few caveats to my criticism.

Crowd surprised by falling waterJournalism is a thankless job. I was a reporter before and I can empathize with the stresses, deadlines and demands of that position. With news being published 24/7 and a pressing need to get news out as quickly as possible, spelling accuracy might not be the highest priority.

I’m actually quite impressed by the job authors John D. Stoll and Neil King Jr. did on the Wall Street Journal article “GM Auditors Raise Doubts on Auto Maker’s Viability.” They went out and got great interviews, and interpreted a lot of history and data in a short space. I wouldn’t really blame them for the lack of quality in their grammar. Editors should be responsible for quality assurance before throwing mistakes online for all the world to see.

To be fair, the Wall Street Journal fixed the mistakes in that article not too long after it was published. People in the media do a lot of things right, so I hate to just point out their mistakes. I say, keep up the good work – but be sure to use spellchecker.

I feel even better now than I did after writing my earlier post about the Wall Street Journal’s highly visible mistakes. Keep checking the eHarbor Blog for the down-low on ecommerce and great search engine optimization tactics. The photo of water about to splash people is from Flickr and it is the copyright of zmxncbv.com.

Is your grammar better than The Wall Street Journal’s?

Monday, March 9th, 2009

By Robert Lockard

I love reading news and blogs, but sometimes I can’t help wondering why on earth a piece got published in its flawed condition. I’m a natural editor, so when I’m reading I’m also critiquing and trying to understand what the author is really saying. When I notice improper grammar or simple spelling errors, I am pulled out of the story. Sometimes it gives me severe whiplash.

266-degree temperature reading

The reason I bring this up is because I read an article on Thursday, March 5, 2009 in The Wall Street Journal, entitled “GM Auditors Raise Doubts on Auto Maker’s Viability.” The article was so poorly written that I just had to start writing about it to get it out of my head and encourage others to learn from it.

Just look at these mistakes, with my commentary (in italics) beneath each one:

- The news sent GM sparked a deep drop in the company’s stock.
Sent GM sparked? It looks like they started one thought, but then came up with different wording and simply forgot to go back and edit it. They probably meant to say, “The news sparked a deep drop in the company’s stock.”

- “Our recurring losses form operations, stockholders’ deficits an dinability to generate sufficient cashflow to meet our obligations and sustain our operations raises substantial doubt about our ability to continue as a going concern,” GM said it is annual 10K filing.
So many mistakes in one paragraph. This is the part that forced me to start writing. I’m amazed by all of the errors in here. Didn’t anyone notice these during the editing process? For instance, I’m not sure what an dinability is, but I do know what “and inability” means. Also, I had no idea that recurring losses form operations. How interesting.

- GM also said that expects to record a significant loss that could exceed $1 billion over the reorganization of Saab, its Swedish auto maker in bankruptcy protection.
So close.

- On Thursday, however, German Finance Minister Peer Steinbrueck told Deutschlandfunk radio that GM still hasn’t provided a plan that justifies government help for restructuring Opel. “What we have received so far is no basis for the government to make a decision,” Mr. Steinbrueck told the radio.
That last word makes it sound like Mr. Steinbrueck was talking to an actual radio. That’s a funny image, but it’s not quite what the authors meant to say. It would have been better to include “station” after radio or something like that.

You might remember my blog post on making content king on your website. In that post, I discussed grammatical errors in a New York Times article. Even respected publications like these can make serious errors that hurt their credibility. Be sure to edit your work before you publish it so that people can listen to what you have to say without focusing so much on the way you say it.

I’ll get back to writing about ecommerce and search engine optimization in my next blog post. I just had to get this off my chest. Whew! I feel much better now. The photo of the abnormally high temperature is from Flickr and it is the copyright of Sister72.

Step 1 to topping Google: Make content king

Friday, February 13th, 2009

By Robert Lockard

Content is king. If you don’t have great content on your website, you’ll probably never have much success attracting Web traffic.

In my last blog entry, I talked about the importance of using search engine optimization in your ecommerce strategies. But how exactly do you do search engine optimization? That’s the $64,000 question. This is the first of a series of steps you can take to get on the right track to the top of search engines, like Google, Yahoo and MSN. Some of these are fairly common-sense, but others might require a little more in-depth knowledge of Web design. Experts in eHarbor’s divisions, Magellan Commerce, Submit Solution, Real Estate Promoter and Direct Home Find, are a great resource for figuring out all of the complex details of SEO.

Lion overlooking his kingdom

The first, and most important, step to achieving SEO is to create content that is relevant and interesting to your customers. Writing content that grabs the right people’s attention and gives them something of value is the best thing you can do to get them to your site. Otherwise, people won’t see any reason to come back to your site, even if it pops up first on search engines.

Having a great-looking website with good organization is important, but filling that site with excellent content is where the most essential work lies. You must research who your targeted audience is and what their main concerns and questions are. Then create content on those topics to answer their questions so they will see you as an authority on the subject. Another benefit of having great content is that it will get the attention of other
bloggers/webmasters, persuading them to link to your site. This is the best offsite way to achieve SEO. It can’t be just any content, though; it has to be high-quality content, if you want to gain respect and business.

Good grammar and spelling are also a big part of creating good Web content. If your text is littered with glaring spelling errors, you won’t look like an expert, no matter how good your research or information is. For example, check out this article from the New York Times entitled “Economy Shed 598,000 in January.” I noticed several problems with the grammar and punctuation of this article, causing me to question how much I can trust the information in it. Here are some of the problems:

- In the third and tenth paragraphs, “Over all” is used when “Overall” would be the correct term.

- In the ninth paragraph, we find this: “average weekly earnings climbed $614.72, up $1.67.” I believe the author meant to say “average weekly earnings climbed to $614.72, up $1.67.” Otherwise, that would be an incredible jump of both $614.72 and $1.67.

- In the twelfth paragraph, they forgot to put an a in “the new report offered no hint that bottom was in sight.” I checked back a little after the article was published and I noticed they had fixed this error, so that’s a good sign.

- The author forgot to put a period at the end of the last sentence of the eighteenth paragraph.

These are all fairly minor errors, but they show that even the work of the New York Times, which has the benefit of being edited by some of the top editors in the business, can still have mistakes. It appears that they corrected almost all of these mistakes in their updated version, so it’s nice to see they take care of quality after the fact. The point is that you should not only do your homework and add relevant content to your website regularly, but you should also make sure that what you put on your site meets the quality standards your readership expects.

As I mentioned at the beginning, this is just the first part of this series. We’ll cover several other ways to achieve SEO in upcoming blog entries. Be sure to come back to the eHarbor Blog often for updates. I am indebted to Google’s SEO Starter Guide for much of the information in this blog entry. The photo of the lion is from Flickr and it is the copyright of law_keven.