Posts Tagged ‘Media’

E-books on the verge of explosive growth

Friday, September 25th, 2009

By Robert Lockard

Are books about to take a quantum leap forward? I just read an excellent article on CNN called, “E-books catching on with readers.” I’ve covered this topic before on the eHarbor Blog, and much of what I read in this article harkened back to the thoughts I offered in my blog entry, “Will Kindle hurt book publishers?” In that blog post, I focused solely on the Kindle DX, but now many other companies are jumping into the fray.

E-book cut into a printed book

The e-book industry certainly looks promising. It’s attracting top booksellers like Barnes & Noble and Amazon, as well as tech giants like Apple, Google and Sony. Technological advances keep coming, making e-books thinner, easier on the eyes and more affordable every year. In fact, according to the article, they could become as thin as a piece of paper within the next five years. That sounds amazing!

The reason I am so excited about this development is that it has the power to dramatically cut printing costs and open the doors to up-and-coming authors to show off their work. Imagine someone writing a great work of fiction and selling it through Amazon at a fraction of the price it would be if it had to be printed, shipped and stored. That author could start earning revenue almost immediately.

You can find the rest of this blog entry on the new Social Media Blog on Submit Solution. That blog entry is entitled, “E-books gaining in popularity.” The new Submit Solution website looks great. You should definitely check it out, and you can keep coming back to the eHarbor Blog for stories about eHarbor, Inc.

The photo of the e-book inside a book is from Flickr, and it is the copyright of timonoko.

Is Twitter overhyped?

Friday, July 17th, 2009

By Robert Lockard

I read an interesting discussion on Reddit with the heading, “Anyone else think media exaggerates the usefulness of Twitter?” The author makes a strong argument that Twitter is not as effective as many say it is. He starts his diatribe by saying,

Everywhere I look, it’s Twitter this, Twitter that. I feel that Twitter, although a nifty little social networking tool, is simply the medium of choice for the “old” and “non-tech savvy” to try and relate to the younger technical audience.

How Twitter took over the worldThis person goes on to compare Twitter to other social-networking sites, such as Facebook and MySpace, and find it wanting. This discussion caught my eye because I have been hearing nothing but good things about Twitter, so it was refreshing to hear a different take on the subject.

Twitter is well-known as a way for people to talk about mundane, everyday tasks they are currently doing. Remember the time traveler describing Twitter to people in the past? In that light, it seems like a silly waste of time. But others tout it as a great way to stay in constant contact with clients. For instance, Twitter is an excellent way to talk about new product releases, special deals, real-estate listings and other marketing information.

You can build a network of like-minded businesspeople and customers interested in your products or services, without the usual cost of traditional advertising and marketing.

But Twitter’s usefulness is limited. It might be good for instantly delivering news, but the credibility of anything reported on that site is extremely low. Twitter can easily be used to spread false ideas and unfair rumors. I have to take many things I read there with a grain of salt because there is no quality control or other way to make sure what is said is true without outside verification.

I’m not sure if I totally agree with the author of the discussion on Reddit, but I appreciate his courage in bringing some debate to the idea of social media.

I’ve been covering a lot of stories on social media and Facebook and Twitter, in particular, this week. I hope you’ve enjoyed my discussion on these important Internet marketing tools. We’ve got plenty more ecommerce topics to talk about in the eHarbor Blog, so keep coming back.

The photo of “How Twitter took over the world” is from Flickr, and it is the copyright of renaissancechambara.

eHarbor CEO Oliver Bigler profiled in BusinessQ

Monday, June 15th, 2009

By Robert Lockard

Oliver Bigler, the founder and CEO of eHarbor, Inc., was spotlighted in the summer 2009 issue of Utah Valley BusinessQ on page 63. This magazine highlights good small-business practices and entrepreneurial achievements in the area south of Salt Lake City.

eHarbor CEO Oliver Bigler

The feature focuses on Bigler’s ability to think on his feet and remain flexible in his business decisions. His ideas have led to a change in eHarbor’s and its affiliates’ focus from search engine optimization to website hosting and ecommerce solutions.

Bigler joined what would become eHarbor in 2002 after working as a Strategy Business Consultant for the Monitor Group in Cambridge, Mass. Bigler started targeting a growing segment of the online market: small to mid-size business and ecommerce. Submit Solution was the first entity created under Bigler’s leadership, followed shortly thereafter by Real Estate Promoter, which focused on search-engine marketing and lead generation in the online real estate market. In 2003, Bigler created a new corporate entity to house the increasing number of divisions. That new entity was named eHarbor, Inc.

I talked a bit about Bigler in my second blog entry “eHarbor’s future: Swinging for the fence.” He has big plans for 2009, and many of them have already come to fruition. Be sure to check out the redesigned Magellan Commerce website. You’ll see many other positive changes this year as we work on new designs for our other affiliates, such as Submit Solution. Exciting news keeps coming from eHarbor, Inc.

Will Kindle hurt book publishers?

Tuesday, May 12th, 2009

By Robert Lockard

The Kindle DX’s launch last week brings up an interesting discussion on the value of content in the digital age. I couldn’t cover this whole discussion before, so now I’ll follow up on that discussion, as I promised to do in my first blog entry on Kindle.

Kindle atop a stack of books

I read another article on Kindle in Information Week, entitled “Amazon’s Kindle DX Poses Profitability Challenge To Publishers.” This article focused on a different effect Kindle DX can have on publishers. The publishers it discusses are not in the news media, but the textbook industry.

Apparently, a comparatively lightweight, digital copy of textbooks appeals to schools looking to save money for themselves and students. Textbooks can be expensive and heavy to carry from class to class, so Kindle’s new version offers a useful option. But the idea of turning their products into electronic copies doesn’t appeal to textbook publishers because of the negative impact that would likely have on their value and, thus, company profits.

The reason behind publishers’ hesitance to include their textbooks on Kindle is quite intriguing.

In the article, the author points out, “One fact that’s sure to keep shareholders up at night is the drop in the value of content once it becomes digital, sometimes as much as 50%, analysts have said.”

By publishing a written work in an electronic format, its value falls. The printing press, introduced centuries ago, made books much less expensive and time-consuming to create, lowering their value to a level attainable by more people. Perhaps the Internet is our new version of the printing press, allowing information to be shared cheaply and quickly, compared to traditional media forms.

By avoiding the costs of printing, binding and distributing books, these publishers could maintain their profits while lowering prices. But change is often scary, even if it has many positive points.

The article points out that the world is changing, and it’s becoming more difficult to ignore new technologies. I covered a similar topic on businesses that have yet to enter the ecommerce industry in my previous eHarbor Blog entry, called “Strong sales attract retailers to ecommerce.” We can look to the music industry to see the consequences of failing to take advantage of online services in a timely manner, the article also notes.

The photo of a Kindle atop textbooks is from Flickr, and it is the copyright of KNK.

Strong sales attract retailers to ecommerce

Friday, May 8th, 2009

By Robert Lockard

Let’s face it, consumers have cut back tremendously on their spending. Profits are down for many companies, and it doesn’t look like things are improving swiftly.

Water drop flips imageUnemployment is expected to keep increasing, even after the overall economy improves. We shouldn’t expect people to make a whole lot of purchases when they’re not sure if they’ll have enough income to pay for them.

Now is a good time to change our thinking on how to market to our customers.

I read an article on ZDNet, entitled “Forrester: e-commerce ‘better suited to withstand economic downturn’,” which gives some exciting information about the growth in the ecommerce industry, thanks, in part, to the economic downturn.

Ecommerce is a less-expensive way to do business because it doesn’t involve most of the usual costs of doing business in a mall or other shopping center. Plus, it’s cheaper to advertise online than in traditional media, as newspapers have painfully learned.

Most of their online spending is on email campaigns. Social media is also becoming a popular avenue for businesses, although search engine optimization is another way to reach targeted audiences. We had a seven-part series on search engine optimization that might be helpful in successfully implementing it on your website.

This topic is building on ideas I introduced back in March when I wrote back-to-back blog entries on the ecommerce industry: one about how retailers are investing in ecommerce and Web advertising, and the other on how consumers are spending more online.

In the second blog post, I pointed out that ecommerce sales will likely dip slightly in 2009 before increasing again in 2010. However, in the ZDNet article, the author says they might grow by 11 percent to $156.1 billion. Whichever study you look at, it appears ecommerce is outperforming nearly every other retail industry.

Profit attracts competition, so be mindful of how you enter into this market. Be sure to put your best foot forward by using eHarbor, Inc.’s affiliates to guide you through your website design and other important steps.

The photo of the water drop is from Flickr, and it is the copyright of Gaetan Lee.

New product Kindles hope for news publishers

Wednesday, May 6th, 2009

By Robert Lockard

Technology might actually be a boon for traditional media providers, thanks to Amazon’s new version of Kindle, called Kindle DX.

Kindle displays the New York TimesIf you read my blog posts on the New York Times and news media in general, you know that traditional news providers seem to be in trouble. Their revenue keeps falling, readership is mostly in decline, and other factors point to a shift in the way people gather news.

This Kindle development is a welcome bit of good news.

I read about Kindle in an article in Computer World, entitled “New Kindle creates new challenges for publishers.” This sounds quite exciting. The previous Kindle version had a six-inch display, but the new one will have a 9.7-inch display, making it easier to read books, newspapers, magazines and other content.

Instead of facing the problem of providing news free of charge, news publishers might actually be able to pull in decent revenue with portable devices like this. The New York Times has already been offering its content to Kindle readers for a monthly fee, but it is expected to lower that fee for the new version.

This is certainly a good opportunity for news publishers, but it comes with a few question marks. Since the technology is so new, it might be difficult to tell what price consumers are willing to pay. Also, news websites and blogs are still popular, and it might be difficult to persuade people to give up their free news sources for a portable, paid service. Cell phones can be used to read news articles, but they are much smaller, so maybe this is a viable option.

Amazon is the first to delve into this new industry, but there will surely be competitors soon, and that could also help news providers by giving them more avenues to sell their content through.

I’m glad to share this positive story. I might write a follow-up blog entry about the Kindle product after it debuts. We’ll wait and see. Stay tuned for more ecommerce stories like this in the eHarbor Blog.

The photo of Kindle and the New York Times is from Flickr, and it is the copyright of jocke66.

New York Times struggles to stay afloat

Wednesday, April 22nd, 2009

By Robert Lockard

I read a Bloomberg article that said the New York Times is facing a large drop in revenue and is trying to cut back on its expenses to stay in business. The article is entitled, “New York Times Sees Further Ad Drop After Loss Widens.”

Tiger staying afloat in water

The New York Times is learning the hard way that ecommerce and online media are changing the way people gather information and the way marketers advertise their products to customers. They’re trying to stay afloat by cutting jobs, reducing their staff’s salaries and selling property and other assets to try to make up for lost advertising revenue.

All of this is prolonging the inevitable. Old media will have to adapt to changing conditions or go the way of the railroad.

For better or worse, Facebook, Twitter and other social-media sites are revolutionizing communication and information distribution. Marketers are shifting their advertising dollars online because it is much more cost-efficient to do so. Print faces serious challenges because of this.

One quote in the Bloomberg article stuck out to me above all the others. Thyra Zerhusen, managing director of Optimum Investment Advisors, said the New York Times has “to do a better job monetizing their online revenues.”

This seems to be a common theme for companies looking to make a profit online. Online marketers save money by hosting a website instead of renting space at a mall, but they need to understand doing business online is a big change from the old way of doing business and it requires different approaches to earning a profit.

I recommend going to Magellan Commerce’s redesigned website to find resources that can help you succeed online. These include search engine optimization, website design, and more.

You can also go to other eHarbor, Inc. affiliates: Submit Solution and Real Estate Promoter.

The photo of the tiger staying afloat is from Flickr, and it is the copyright of fPat.

Facebook’s growing pains could transform social media

Thursday, April 16th, 2009

By Robert Lockard

Facebook is one of the highest-profile members of the social-media revolution that took hold of the Internet four years ago. One question on many people’s minds is: Is Facebook on the verge of becoming profitable and going public? That might be a giant step for the social-media industry.

Man with a book for a face

I read about Facebook’s amazing growth and current struggles in a Fortune magazine article, entitled “Is Facebook losing its glow? The article points out a lot of interesting statistics about the company, such as:

- 850 million photos are uploaded to Facebook every day.

- 8 million videos are uploaded to Facebook every day.

- 70 percent of Facebook’s users are outside the United States.

- Facebook’s revenue in 2008 totaled $280 million.

Those are impressive numbers. And to think that in 2004 hardly anyone had ever heard of Facebook. Or Twitter, MySpace or YouTube, for that matter. Clearly, these websites are doing something right to become so successful, and people around the world want to be a part of them.

But Facebook has yet to make a profit because it relies mainly on advertising for its revenue. And online advertising is cheap, as any newspaper or other traditional media provider will tell you. I’m not sure how social-media sites will earn a profit without eventually charging their customers a fee for some services.

Online consumer spending is expected to increase in the next several years, and a growing number of marketers are climbing onto the ecommerce bandwagon. Maybe social-media sites can take advantage of this trend, too.

But they might lose a large number of current and potential subscribers. Facebook bases its whole business model on generating new customers, so it might be difficult for it to transition to developing the quality of its customers instead of quantity.

Speaking of social media and marketing, on April 14, 2009, I attended Hubspot’s largest Webinar ever, which was called “How to Use Social Media to Attract More Customers.” Brent Leary, co-founder and partner of CRM Essentials, led this awesome presentation. I hope to discuss the lessons I learned at this Webinar in a future blog entry.

I just can’t help pointing out that the Fortune article had several obvious spelling and grammar mistakes. I pointed out mistakes in the Wall Street Journal and New York Times, so I think it’s fair to do the same in Fortune magazine.

- Most of that came directly from banner ads, and a substantial chunk was still coming from a deal with Microsoft in which the Internet behemoth sold traditional banner ads, which cost as little as $0.15 cents per one thousand ads shown to users.
This is a common mistake. $0.15 cents is equal to $.0015. When people say this they usually mean $0.15 or 15 cents, not both.

- In 2008, the company brought in an estimated $280 milion.
In Spanish, this would be the correct spelling of “million,” but not in English.

- More than 131,000 users became a fan of the national pizza franchise saw traffic to its site jump 253%.
This is a clear case of rewriting a sentence and forgetting to make it fit together properly.

I have another really cool thing to share from this article, but I’ll save that for another blog entry. Be sure to check the eHarbor Blog to stay posted on good news in the world of ecommerce, search engine optimization and other topics like these. You can also follow us on Twitter.

You can take advantage of SEO tactics and succeed in the world of ecommerce with the help of eHarbor and its affiliates, which include Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the “facebook” is from Flickr, and it is the copyright of _Max-B.

Does Internet’s rise mean news media’s demise?

Tuesday, April 14th, 2009

By Robert Lockard

The Internet has changed the way we do a lot of things. Ecommerce is changing the way we shop for goods and services. Online marketing is proving more popular to advertisers than other forms of media, especially in the current recession.

Old Dallas Times Herald sign

For better or worse, the Internet is changing the news media, as well.

It’s not easy being in the news business. They work hard to analyze stories and write up accurate and up-to-date information, only to have their work quickly summarized and modified for blogs, sometimes with little credit to the original author. There are even a few bloggers who point out all of the misspellings and bad grammar in otherwise good articles.

Often, bloggers practice fair use of copyrighted content by using only a small portion of an article and building their own ideas off of it. I did that with the story on consumers touching products.

Whenever I include an image, which is the property of someone else, I make sure to give credit where credit is due. You might notice my attribution at the bottom of almost every blog entry. I’ve done that from the very beginning.

We appear to be in an age when people like to think of information as free. That can be a good thing, but it can also lead to a lack of credible information in the long term, as news writers lose incentives to generate well-researched stories in the first place.

What inspired me to write about this topic is an article in Ars Technica, called “The newspaper industry’s attack on Google misses the point.” Fascinating read, by the way. I recommend it.

I thought this was an important topic to spend time discussing here in the eHarbor Blog. I hope to keep share more positive stories soon on eHarbor, Inc. and its affiliates: Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the dilapidated Dallas Times Herald sign is from Flickr, and it is the copyright of adonis paul hunter / ahptical.

Flaw in ecommerce: Can’t touch this!

Wednesday, April 8th, 2009

By Robert Lockard

Can’t touch this. No, not the M.C. Hammer song – actually, I’m referring to a flaw in the format of ecommerce. I recently read a Time Magazine article, entitled “Want to Save Some Money? Shop Without Touching.” In that article, they talk about a remarkable study from UCLA and the University of Wisconsin that shows that consumers who touch a product are much more likely to purchase the product and even want to pay more for it than if they don’t touch it.

Statue of panther with Don't Touch Me sign

“When you touch something, you instantly feel more of a connection to it,” said Suzanne Shu, who teaches at UCLA’s Anderson School of Management and co-wrote the study. “That connection stirs up an emotional reaction – ‘yeah, I like the feel of it, this can be mine.’ And that emotion can cause you to buy something you never would have bought if you hadn’t touched it.” This quote is from the Time article.

How interesting. The Time article focuses on consumers, saying that they can potentially save money by keeping their hands to themselves at stores. While that is a good idea, and I intend to follow that advice, I think the results can send a completely different message to ecommerce marketers.

To me, this article brings up the problem that ecommerce is, by definition, online shopping. And the Internet is different than a mall. Therefore, online consumers, who are unable to touch products they see on websites, might be less able to connect with products and won’t necessarily be as interested in buying them. It’s much easier to shop around for the best deal online, also. It’s a competitive market online.

It is essential to get your name out there as much as possible while the recession continues and since you face this slight disadvantage. Even though potential customers can’t touch the products on your website, they can be impressed by your professional presentation, high placement on Google and other search engines, and the great content on your site that attracted them in the first place.

Ecommerce sales continue to grow, despite the recession, even while sales slow in traditional retail stores. Clearly, consumers are interested in shopping online, and the ability to touch products isn’t the most important part of the buying process.

If you would like to have a quality website, and utilize search engine optimization in your efforts to gain customers online, be sure to check out eHarbor, Inc.’s services.

You might also want to check out Magellan Commerce, which recently launched a redesign of its website. Other eHarbor affiliates include Real Estate Promoter and Submit Solution.

The photo of the Don’t Touch Me sign is from Flickr, and it is the copyright of F.S.M.