We’ve had quite a few MVPs in 2009. MVPs are eHarbor, Inc. employees who go above and beyond their normal job requirements to accomplish something extraordinary. This month, eHarbor’s leaders selected winners for both November and December in preparation for the big announcement on December 10.
On December 10, at the Hawaiian Christmas Party in the Provo City Library, we’ll find out who is the MVP for the whole year. They’ll select someone from all of the MVPs who’ve been named in 2009. But that’s the topic of a whole other blog entry. For now, I’ll talk about November’s and December’s MVPs.
We had one winner for November and two for December. Designer James Gentry is the November MVP, and Developer Matt Walker and Customer-Support Representative David Smith are the December MVPs.
I can’t take credit for writing all of these MVP descriptions. I wrote the one on David while my coworkers Alyssa Udall and Britnee Nguyen wrote the spotlights on Matt and James, respectively. Britnee was actually last month’s MVP. You can read about her in my blog entry, “eHarbor MVP creates 6-month PR plan.”
On with the MVPs!
James Gentry
With hard work and dedication, James has really made an impression on his coworkers and earned the November MVP! Recent changes to the Design team opened up a position for a design manager, which James was unanimously appointed to.
Coworkers say that James “stepped in greatly” with his new promotion and continues to “go above and beyond and is always available to help and give his advice.” This new position enables him to “make sure customers are happy and that our Design team stays happy with their work,” his team leader said.
He loves recording and mixing music, eating peanut butter M&Ms, tacos, watching the shows 30 Rock and Community, and his favorite color is #669900… green.
Matt Walker
Matt’s Web-development skills have been valuable to eHarbor for the last three years he’s worked here. Matt’s the recipient, along with David, of the December MVP award for his combination of working hard behind the scenes and being a nice guy.
With the other developers, he’s been keeping things running smoothly throughout the company. He’s also a friendly guy who assists new coworkers around the office. “Matt always does such great work and is always so nice and pleasant to work with!” said one of his nominations.
Matt enjoys programming, which is a good thing since it’s his job, but he also likes to read, write and play video games. His favorite movie is Dead Poets Society and his favorite dessert is chocolate velvet. You can catch him watching Mythbusters and Doctor Who on TV or eating sushi at Sakura.
David Smith
David works hard to give top-quality customer service to everyone who calls in. He goes the extra mile in helping customers by answering people’s questions thoughtfully and following up to make sure they are satisfied with their custom Internet-marketing solutions. Well done, Dave!
His favorite candy is Reese’s Pieces and his favorite food is gum. Interesting. Like James, his favorite color is green… forest green. For fun, he enjoys working on cars and playing sports, as well as listening to bands like Weezer, Pearl Jam and Saves the Day. His favorite movies are V for Vendetta and Gladiator, and his favorite TV show is It’s Always Sunny in Philadelphia.
Since coming to eHarbor three months ago, Derek has worked tirelessly to give our clients excellent support when they call in with questions. In fact, in July he set the record for taking the most calls in a single day: more than 150. Amazing. Customer service is important at eHarbor and its subsidiaries. I discussed how essential it is to take care of ecommerce customers in my blog entry, “
