Posts Tagged ‘myspace’

Twitter downtime worse than other social media

Tuesday, November 24th, 2009

By Robert Lockard

Twitter has come a long way since 2007. It exploded in popularity in 2009, though it still has yet to reach the heights of either Facebook or MySpace in terms of monthly visitors. You can read more about this in my Submit Solution blog entry, “MySpace is 3 times as popular as Twitter.”

Not only has Twitter gone from having less than 1 million visitors a month to nearly 20 million, it has also improved its downtime. Alas, just like its number of visitors, Twitter is far worse than every other major social-media site in its total amount of downtime per year. It’s getting better, but Twitter still suffers from frequent crashes. Remember the big one earlier this year?

I read some fascinating analyses of Twitter’s downtime in two Royal Pingdom articles: “Twitter growing pains cause lots of downtime in 2007” and “Social network downtime in 2008.” Check out this chart of the major social-media sites’ downtime, in hours:

Social network downtime in 2008

You can find the rest of this blog entry on the Social Media Blog on Submit Solution on November 30, 2009. That blog entry is called, “Twitter goes down 7 times more than Facebook, MySpace.” The Social Network Downtime graph is the copyright of Royal Pingdom. Keep coming back to the eHarbor Blog for great stories like this.

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Posted in Social Media | No Comments »

Twitter: Social media’s underdog

Thursday, November 12th, 2009

By Robert Lockard

Twitter is a total underdog compared to MySpace. That’s what I learned from comScore’s data on social media. Facebook is clearly the reigning champion of social media. That wasn’t much of a surprise, but the thing that really grabbed my attention is the fact that MySpace is a strong second while Twitter is barely in the running. Take a look at the graph below to see what I mean.

Graph showing Facebook, MySpace and Twitter visitors

Isn’t that amazing? All we seem to hear about is Twitter this and Twitter that in the blogosphere, but I think the real story is Facebook and MySpace. From all the talk, or lack thereof, about MySpace, I thought the service was practically defunct. But it has three times as many visitors as Twitter and two-thirds the number of Facebook’s visitors.

MySpace doesn’t look weak in my eyes. In fact, it looks dominant compared to Twitter.

I found the above graph in the Chicago Tribune’s Business section on a page simply entitled, “Twitter vs. Facebook vs. MySpace.” The paper offered no commentary on the graph’s startling revelations, so I’m taking the liberty of doing so here in the eHarbor Blog.

I would like to focus on three aspects of this graph: 1. Twitter’s and MySpace’s recent stagnation, 2. Facebook’s astonishing rise to the top spot, and 3. Social media’s revenue sources.

1. Both Twitter and MySpace are faltering

Both Twitter and MySpace have stagnated recently. However, MySpace was still above 60 million visitors in August, a barrier it crossed at the end of 2006 when Twitter was just starting out. Twitter, however, barely crossed over the 20-million mark after a meteoric rise in 2009, and then it started plateauing a little bit.

During the same time period in which MySpace has started dropping and Twitter has grown, Facebook has exploded in popularity, reaching 92.2 million visitors.

Facebook and MySpace seem to be performing well and have reached a much broader audience than Twitter. Perhaps over time Twitter will make up the difference, but I don’t see how that explains its disproportionate amount of attention in the media and blogosphere.

You can find the rest of this blog entry on the Social Media Blog on Submit Solution on November 17, 2009. That blog entry is called, “MySpace is 3 times as popular as Twitter.” The graph is the copyright of Tribune Newspapers. Keep coming back to the eHarbor Blog for stories about eHarbor, Inc.

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Posted in Social Media | 1 Comment »

Is Twitter overhyped?

Friday, July 17th, 2009

By Robert Lockard

I read an interesting discussion on Reddit with the heading, “Anyone else think media exaggerates the usefulness of Twitter?” The author makes a strong argument that Twitter is not as effective as many say it is. He starts his diatribe by saying,

Everywhere I look, it’s Twitter this, Twitter that. I feel that Twitter, although a nifty little social networking tool, is simply the medium of choice for the “old” and “non-tech savvy” to try and relate to the younger technical audience.

How Twitter took over the worldThis person goes on to compare Twitter to other social-networking sites, such as Facebook and MySpace, and find it wanting. This discussion caught my eye because I have been hearing nothing but good things about Twitter, so it was refreshing to hear a different take on the subject.

Twitter is well-known as a way for people to talk about mundane, everyday tasks they are currently doing. Remember the time traveler describing Twitter to people in the past? In that light, it seems like a silly waste of time. But others tout it as a great way to stay in constant contact with clients. For instance, Twitter is an excellent way to talk about new product releases, special deals, real-estate listings and other marketing information.

You can build a network of like-minded businesspeople and customers interested in your products or services, without the usual cost of traditional advertising and marketing.

But Twitter’s usefulness is limited. It might be good for instantly delivering news, but the credibility of anything reported on that site is extremely low. Twitter can easily be used to spread false ideas and unfair rumors. I have to take many things I read there with a grain of salt because there is no quality control or other way to make sure what is said is true without outside verification.

I’m not sure if I totally agree with the author of the discussion on Reddit, but I appreciate his courage in bringing some debate to the idea of social media.

I’ve been covering a lot of stories on social media and Facebook and Twitter, in particular, this week. I hope you’ve enjoyed my discussion on these important Internet marketing tools. We’ve got plenty more ecommerce topics to talk about in the eHarbor Blog, so keep coming back.

The photo of “How Twitter took over the world” is from Flickr, and it is the copyright of renaissancechambara.

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Posted in Social Media | 3 Comments »

Facebook could soon rake in billions

Wednesday, July 15th, 2009

By Robert Lockard

Facebook is among the kings of social media, when it comes to total users. But it’s lagging behind in the amount of money it makes because its focus is so much on customer growth. However, one of Facebook’s board members expects annual revenue to soar into the billions of dollars by 2014.

Facebook headquartersFacebook currently has 225 million users, and it is expected to generate an estimated $500 million in revenue in 2009, according to an article in Reuters, entitled “Facebook revenue to be ‘billions’ in 5 years: board member.”

In the article, Mark Andreessen, an entrepreneur who has invested in Twitter and is a member of the board of directors of privately held Facebook, says Facebook’s value is about to explode. He also suggests the company could earn more than $1 billion this year, but it’s wise not to because if it did it might end up like MySpace.

Several years ago, MySpace was the most-popular social network, but then it tried to turn its popularity into profits by adding more ads and not improving its content as well as it could have. Now where is MySpace? A distant second to Facebook. It’s losing members while Facebook is rapidly picking them up.

Facebook faces a delicate balancing act trying to please both customers and investors. Its investors include heavyweights like Microsoft, Accel Partners, and the Russian company Digital Sky Technologies. You can read more about the Russian investment in Facebook in my eHarbor Blog entry, “Facebook’s $200 million boost a win for social media.”

As I said before, Facebook has the power to transform social media. It might take a few years, but it will be exciting to see when Facebook finally comes into its own and becomes a stronger company.

The photo of Facebook’s headquarters in Palo Alto, Calif. is from Flickr, and it is the copyright of steven.walling.

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Posted in Social Media | 1 Comment »

Marketers cut social media presence when they need it most

Wednesday, May 20th, 2009

By Robert Lockard

I have discussed the growth of ecommerce many times in the eHarbor Blog. You can find lots of information on marketers joining ecommerce in my blog entries, “Bucking recession, ecommerce keeps growing” and “Strong sales attract retailers to ecommerce.” I will continue my streak by talking about ecommerce, though in a slightly different way.

Scissors cutting ethernet cable

The main reason companies keep moving into ecommerce is the revenue growth this industry is experiencing each year. During this recession, consumers have cut back on most spending, but they continue to spend more online, making it a popular alternative for businesses to thrive in hard times.

However, according to an article in B to B, a magazine for online marketers, companies are starting to spend less money advertising their services and brands in social networks, such as MySpace, Facebook and Twitter. The article I am referring to is entitled, “Social network ad spending projected to contract this year.”

The growth of advertisement spending on social-media sites has slowed in recent years, from a 129-percent increase in 2007 to 33 percent in 2008, and now an estimated 3-percent loss in 2009. To put it in real numbers, $1.18 billion was spent on social-media advertising in 2008.

Social media is an excellent way for businesses to interact with customers and even gain new ones, so it makes sense for them to jump into this arena. Maybe with all of the cuts businesses are making to compensate for the decline in consumer demand for many products, social media just doesn’t seem as important at the moment.

Ironically, it seems like social-media spending is one of the best investments a business can make, especially in a struggling economy. Consumers are shifting their time and money online, making social networks popular places to reach them. Companies that shy away from social media might be shooting themselves in the foot.

I discussed social media’s many strengths and weaknesses in my blog post, “Facebook’s growing pains could transform social media.” There are plenty of reasons to stay connected with your customers online. Keep trying and stay positive!

The photo of the scissors cutting an ethernet cable is from Flickr, and it is the copyright of nrkbeta.

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Posted in Ecommerce, eHarbor | 4 Comments »

Facebook’s growing pains could transform social media

Thursday, April 16th, 2009

By Robert Lockard

Facebook is one of the highest-profile members of the social-media revolution that took hold of the Internet four years ago. One question on many people’s minds is: Is Facebook on the verge of becoming profitable and going public? That might be a giant step for the social-media industry.

Man with a book for a face

I read about Facebook’s amazing growth and current struggles in a Fortune magazine article, entitled “Is Facebook losing its glow?” The article points out a lot of interesting statistics about the company, such as:

- 850 million photos are uploaded to Facebook every day.

- 8 million videos are uploaded to Facebook every day.

- 70 percent of Facebook’s users are outside the United States.

- Facebook’s revenue in 2008 totaled $280 million.

Those are impressive numbers. And to think that in 2004 hardly anyone had ever heard of Facebook. Or Twitter, MySpace or YouTube, for that matter. Clearly, these websites are doing something right to become so successful, and people around the world want to be a part of them.

But Facebook has yet to make a profit because it relies mainly on advertising for its revenue. And online advertising is cheap, as any newspaper or other traditional media provider will tell you. I’m not sure how social-media sites will earn a profit without eventually charging their customers a fee for some services.

Online consumer spending is expected to increase in the next several years, and a growing number of marketers are climbing onto the ecommerce bandwagon. Maybe social-media sites can take advantage of this trend, too.

But they might lose a large number of current and potential subscribers. Facebook bases its whole business model on generating new customers, so it might be difficult for it to transition to developing the quality of its customers instead of quantity.

Speaking of social media and marketing, on April 14, 2009, I attended Hubspot’s largest Webinar ever, which was called “How to Use Social Media to Attract More Customers.” Brent Leary, co-founder and partner of CRM Essentials, led this awesome presentation. I hope to discuss the lessons I learned at this Webinar in a future blog entry.

I just can’t help pointing out that the Fortune article had several obvious spelling and grammar mistakes. I pointed out mistakes in the Wall Street Journal and New York Times, so I think it’s fair to do the same in Fortune magazine.

- Most of that came directly from banner ads, and a substantial chunk was still coming from a deal with Microsoft in which the Internet behemoth sold traditional banner ads, which cost as little as $0.15 cents per one thousand ads shown to users.
This is a common mistake. $0.15 cents is equal to $.0015. When people say this they usually mean $0.15 or 15 cents, not both.

- In 2008, the company brought in an estimated $280 milion.
In Spanish, this would be the correct spelling of “million,” but not in English.

- More than 131,000 users became a fan of the national pizza franchise saw traffic to its site jump 253%.
This is a clear case of rewriting a sentence and forgetting to make it fit together properly.

I have another really cool thing to share from this article, but I’ll save that for another blog entry. Be sure to check the eHarbor Blog to stay posted on good news in the world of ecommerce, search engine optimization and other topics like these. You can also follow us on Twitter.

You can take advantage of SEO tactics and succeed in the world of ecommerce with the help of eHarbor and its affiliates, which include Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the “facebook” is from Flickr, and it is the copyright of _Max-B.

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Posted in Ecommerce, Media | 7 Comments »