Posts Tagged ‘search engine optimization’

Dangerous search engine optimization

Friday, June 19th, 2009

By Robert Lockard

Search engine optimization is a good thing for businesses to get their names and services on top of Google and other search engines, where customers will find them. However, SEO can also be used for malevolent purposes that can make our job as online marketers more difficult.

Malware creators are targeting popular Danger Thin Ice signkeywords to get their damaging viruses onto an increasing number of unsuspecting users’ computers, according to a CNN article, “What are the most dangerous search terms on the Internet? Some of the most dangerous search terms you can look up because of these malware sites include:

  • Screen savers
  • Free games
  • Work from home
  • Olympics
  • Videos
  • Celebrities
  • Music
  • News

This presents a serious challenge to the ecommerce industry. How can online consumers know which websites are legitimate and which will do them harm? Some antivirus software can automatically check websites for viruses, which can help consumers know which search results are safe to click.

We can work on gaining their trust, as well. This goes back to earning online shoppers’ trust, as I discussed in an earlier blog entry. If you want to learn six ways to develop trusting relationships with potential clients, I recommend reading that post.

eHarbor, Inc. and its affiliates offer safe SEO, paid-search and custom-design solutions for online businesses.

The photo of the Danger! Thin Ice sign is from Flickr, and it is the copyright of Sister72.

Social media doesn’t equal SEO

Tuesday, May 26th, 2009

By Robert Lockard

Social media is a great tool for businesses to communicate with customers. It gives marketers an opportunity to establish close contact with people in ways seemingly unthinkable until just a few years ago.

Winnie the Pooh and tiger too

Despite social media’s strengths, it should not be considered an end unto itself. Without other marketing strategies, such as search engine optimization, advertising, etc. a company’s efforts in social media could fall flat. A Brafton article entitled “Does social media increase SEO?” caught my interest and inspired this blog entry.

This is not the first time I’ve talked about social media and its effects on ecommerce in the eHarbor Blog. In one of my blog entries, I noted companies are increasing their spending on search engine marketing, despite the recession. In another, I point out companies are also reducing their social media spending slightly this year, after greatly expanding it over the last few years.

It seems like many businesses have learned the virtues of social media, but they are also prudent in their decisions to try to maximize return on investment. By getting to the top of search engines, companies can reach a wider number of Internet users than by using social media. Both are useful tools and should not be considered superior to the other. But it appears businesses are choosing the broader tool than the more personal one to help them through this recession.

In the Brafton article I mentioned above, Warren Cohen, CEO of SEO-focused Greenlight, said social media would probably not have a noticeable effect on SEO for a company’s website. SEO is built slowly by creating a search engine-friendly website, populating it with relevant content and building connections with similar websites.

A presence on Twitter, Facebook and other social sites is great and it can add to search-engine rankings, but it probably won’t have a significant impact.

Tried-and-true principles are your best options for getting to the top of Google, MSN and Yahoo. If you would like a more in-depth explanation of SEO and how to use it to your advantage, check out my blog entry “Search engine optimization at the drugstore” or my seven-part series on SEO tactics.

The photo of Winnie the Pooh and “Tigger” is from Flickr, and it is the copyright of JoshMcConnell.

Strong sales attract retailers to ecommerce

Friday, May 8th, 2009

By Robert Lockard

Let’s face it, consumers have cut back tremendously on their spending. Profits are down for many companies, and it doesn’t look like things are improving swiftly.

Water drop flips imageUnemployment is expected to keep increasing, even after the overall economy improves. We shouldn’t expect people to make a whole lot of purchases when they’re not sure if they’ll have enough income to pay for them.

Now is a good time to change our thinking on how to market to our customers.

I read an article on ZDNet, entitled “Forrester: e-commerce ‘better suited to withstand economic downturn’,” which gives some exciting information about the growth in the ecommerce industry, thanks, in part, to the economic downturn.

Ecommerce is a less-expensive way to do business because it doesn’t involve most of the usual costs of doing business in a mall or other shopping center. Plus, it’s cheaper to advertise online than in traditional media, as newspapers have painfully learned.

Most of their online spending is on email campaigns. Social media is also becoming a popular avenue for businesses, although search engine optimization is another way to reach targeted audiences. We had a seven-part series on search engine optimization that might be helpful in successfully implementing it on your website.

This topic is building on ideas I introduced back in March when I wrote back-to-back blog entries on the ecommerce industry: one about how retailers are investing in ecommerce and Web advertising, and the other on how consumers are spending more online.

In the second blog post, I pointed out that ecommerce sales will likely dip slightly in 2009 before increasing again in 2010. However, in the ZDNet article, the author says they might grow by 11 percent to $156.1 billion. Whichever study you look at, it appears ecommerce is outperforming nearly every other retail industry.

Profit attracts competition, so be mindful of how you enter into this market. Be sure to put your best foot forward by using eHarbor, Inc.’s affiliates to guide you through your website design and other important steps.

The photo of the water drop is from Flickr, and it is the copyright of Gaetan Lee.

New York Times struggles to stay afloat

Wednesday, April 22nd, 2009

By Robert Lockard

I read a Bloomberg article that said the New York Times is facing a large drop in revenue and is trying to cut back on its expenses to stay in business. The article is entitled, “New York Times Sees Further Ad Drop After Loss Widens.”

Tiger staying afloat in water

The New York Times is learning the hard way that ecommerce and online media are changing the way people gather information and the way marketers advertise their products to customers. They’re trying to stay afloat by cutting jobs, reducing their staff’s salaries and selling property and other assets to try to make up for lost advertising revenue.

All of this is prolonging the inevitable. Old media will have to adapt to changing conditions or go the way of the railroad.

For better or worse, Facebook, Twitter and other social-media sites are revolutionizing communication and information distribution. Marketers are shifting their advertising dollars online because it is much more cost-efficient to do so. Print faces serious challenges because of this.

One quote in the Bloomberg article stuck out to me above all the others. Thyra Zerhusen, managing director of Optimum Investment Advisors, said the New York Times has “to do a better job monetizing their online revenues.”

This seems to be a common theme for companies looking to make a profit online. Online marketers save money by hosting a website instead of renting space at a mall, but they need to understand doing business online is a big change from the old way of doing business and it requires different approaches to earning a profit.

I recommend going to Magellan Commerce’s redesigned website to find resources that can help you succeed online. These include search engine optimization, website design, and more.

You can also go to other eHarbor, Inc. affiliates: Submit Solution and Real Estate Promoter.

The photo of the tiger staying afloat is from Flickr, and it is the copyright of fPat.

What Google might have been

Monday, April 20th, 2009

By Robert Lockard

This photo of a Google postcard just tickled my funny bone, so I have to share it.

Google search on a postcard

After my seven-part series on search engine optimization tactics to get to the top of Google searches, I think my readers have become fairly knowledgeable about the complexities of search engines.

This fun photo gives us a chance to stand back and smile at how Google might have started out if it had existed in the 1980s or earlier.

The photo is the copyright of dullhunk on Flickr.

Facebook’s growing pains could transform social media

Thursday, April 16th, 2009

By Robert Lockard

Facebook is one of the highest-profile members of the social-media revolution that took hold of the Internet four years ago. One question on many people’s minds is: Is Facebook on the verge of becoming profitable and going public? That might be a giant step for the social-media industry.

Man with a book for a face

I read about Facebook’s amazing growth and current struggles in a Fortune magazine article, entitled “Is Facebook losing its glow? The article points out a lot of interesting statistics about the company, such as:

- 850 million photos are uploaded to Facebook every day.

- 8 million videos are uploaded to Facebook every day.

- 70 percent of Facebook’s users are outside the United States.

- Facebook’s revenue in 2008 totaled $280 million.

Those are impressive numbers. And to think that in 2004 hardly anyone had ever heard of Facebook. Or Twitter, MySpace or YouTube, for that matter. Clearly, these websites are doing something right to become so successful, and people around the world want to be a part of them.

But Facebook has yet to make a profit because it relies mainly on advertising for its revenue. And online advertising is cheap, as any newspaper or other traditional media provider will tell you. I’m not sure how social-media sites will earn a profit without eventually charging their customers a fee for some services.

Online consumer spending is expected to increase in the next several years, and a growing number of marketers are climbing onto the ecommerce bandwagon. Maybe social-media sites can take advantage of this trend, too.

But they might lose a large number of current and potential subscribers. Facebook bases its whole business model on generating new customers, so it might be difficult for it to transition to developing the quality of its customers instead of quantity.

Speaking of social media and marketing, on April 14, 2009, I attended Hubspot’s largest Webinar ever, which was called “How to Use Social Media to Attract More Customers.” Brent Leary, co-founder and partner of CRM Essentials, led this awesome presentation. I hope to discuss the lessons I learned at this Webinar in a future blog entry.

I just can’t help pointing out that the Fortune article had several obvious spelling and grammar mistakes. I pointed out mistakes in the Wall Street Journal and New York Times, so I think it’s fair to do the same in Fortune magazine.

- Most of that came directly from banner ads, and a substantial chunk was still coming from a deal with Microsoft in which the Internet behemoth sold traditional banner ads, which cost as little as $0.15 cents per one thousand ads shown to users.
This is a common mistake. $0.15 cents is equal to $.0015. When people say this they usually mean $0.15 or 15 cents, not both.

- In 2008, the company brought in an estimated $280 milion.
In Spanish, this would be the correct spelling of “million,” but not in English.

- More than 131,000 users became a fan of the national pizza franchise saw traffic to its site jump 253%.
This is a clear case of rewriting a sentence and forgetting to make it fit together properly.

I have another really cool thing to share from this article, but I’ll save that for another blog entry. Be sure to check the eHarbor Blog to stay posted on good news in the world of ecommerce, search engine optimization and other topics like these. You can also follow us on Twitter.

You can take advantage of SEO tactics and succeed in the world of ecommerce with the help of eHarbor and its affiliates, which include Magellan Commerce, Real Estate Promoter and Submit Solution.

The photo of the “facebook” is from Flickr, and it is the copyright of _Max-B.

Flaw in ecommerce: Can’t touch this!

Wednesday, April 8th, 2009

By Robert Lockard

Can’t touch this. No, not the M.C. Hammer song – actually, I’m referring to a flaw in the format of ecommerce. I recently read a Time Magazine article, entitled “Want to Save Some Money? Shop Without Touching.” In that article, they talk about a remarkable study from UCLA and the University of Wisconsin that shows that consumers who touch a product are much more likely to purchase the product and even want to pay more for it than if they don’t touch it.

Statue of panther with Don't Touch Me sign

“When you touch something, you instantly feel more of a connection to it,” said Suzanne Shu, who teaches at UCLA’s Anderson School of Management and co-wrote the study. “That connection stirs up an emotional reaction – ‘yeah, I like the feel of it, this can be mine.’ And that emotion can cause you to buy something you never would have bought if you hadn’t touched it.” This quote is from the Time article.

How interesting. The Time article focuses on consumers, saying that they can potentially save money by keeping their hands to themselves at stores. While that is a good idea, and I intend to follow that advice, I think the results can send a completely different message to ecommerce marketers.

To me, this article brings up the problem that ecommerce is, by definition, online shopping. And the Internet is different than a mall. Therefore, online consumers, who are unable to touch products they see on websites, might be less able to connect with products and won’t necessarily be as interested in buying them. It’s much easier to shop around for the best deal online, also. It’s a competitive market online.

It is essential to get your name out there as much as possible while the recession continues and since you face this slight disadvantage. Even though potential customers can’t touch the products on your website, they can be impressed by your professional presentation, high placement on Google and other search engines, and the great content on your site that attracted them in the first place.

Ecommerce sales continue to grow, despite the recession, even while sales slow in traditional retail stores. Clearly, consumers are interested in shopping online, and the ability to touch products isn’t the most important part of the buying process.

If you would like to have a quality website, and utilize search engine optimization in your efforts to gain customers online, be sure to check out eHarbor, Inc.’s services.

You might also want to check out Magellan Commerce, which recently launched a redesign of its website. Other eHarbor affiliates include Real Estate Promoter and Submit Solution.

The photo of the Don’t Touch Me sign is from Flickr, and it is the copyright of F.S.M.

Redesigned Magellan Commerce website online

Monday, April 6th, 2009

By Robert Lockard

I get to fulfill my promise in my last blog post by writing about some of the great things happening at eHarbor, Inc. I’m excited!

Magellan Commerce, an eHarbor affiliate that was formed in May 2008, launched a completely redesigned and improved version of its website on Friday, April 3, 2009. It is quite an improvement, as you can see from the before-and-after screenshots below.

Original version of the Magellan Commerce website

Original version of the Magellan Commerce website

New version of the Magellan Commerce website

New version of the Magellan Commerce website

Magellan Commerce designs websites, corporate logos, business cards, letterheads and postcards and more for businesses and individuals. They also help companies top search engines with search engine optimization.

Remember the SEO series we finished a little while ago? The tactics we discussed in that series, such as simplifying URLs, optimizing images and improving anchor text, are among those Magellan Commerce uses for its clients.

I recommend checking out the redesigned Magellan Commerce website for yourself today! Feel free to also visit other eHarbor affiliates, like Real Estate Promoter, Submit Solution and Direct Home Find.

I look forward to sharing more positive ecommerce news like this soon.

Celebration time at eHarbor, Inc.

Friday, March 27th, 2009

By Robert Lockard

It’s Friday, and eHarbor, Inc. is celebrating a successful start to 2009 by heading to the Thanksgiving Point Mega Plex in Lehi, Utah for a movie day – just as I mentioned in a blog entry last week. We’re closing up shop early and going to a 3 p.m. showing of a movie called “Knowing.”

Buenos Aires paper-filled sky

I love sharing enthusiasm and good news, especially when times are tough.

Can you believe this is the 20th blog entry I’ve written for the eHarbor Blog in the past two months? I’m having fun sharing ecommerce news and search engine optimization tips. Of course, sometimes I enjoy taking a moment to simply have a little fun every now and then, like today.

On Tuesday, March 31, 2009, the day before April Fools Day, I plan on posting a more serious blog entry about a potentially troublesome computer virus called Conficker C. Not exactly about ecommerce, but I think it’s good to be informed of things like this since we depend so much on computers for our businesses to succeed.

The photo of the papers falling in Buenos Aires, Argentina is from Flickr and it is the copyright of friendofdurutti.

Good news: Ecommerce to grow through 2013

Wednesday, March 25th, 2009

By Robert Lockard

Going along with my last eHarbor blog entry on the increase in spending on search engine optimization, this blog entry is on the positive future of the ecommerce industry.

Dog squished into car seat

According to an article from eMarketer, entitled “eMarketer Revises E-Commerce Forecast,” total sales of products online in the United States, excluding travel, totaled $133.6 billion in 2008. That was a 4.6-percent increase from 2007, despite the economic downturn plaguing most industries.

In 2009, when most people are worried about serious contractions because of low demand from consumers, ecommerce sales are expected to hold steady, dipping just 0.4 percent to $133.1 billion.

Even better, total ecommerce spending will grow about 10 percent or more from 2010 to 2013, possibly reaching $203.5 billion in 2013. That is definitely worth celebrating.

As more companies jump into the world of SEO and strive to position themselves online, the ecommerce industry is going to keep expanding. Plus, with consumers looking for deals and convenience in a tight marketplace, many are turning to online sources for goods they used to purchase at malls or regular retail stores.

This is a great time to jump online. I recommend checking out eHarbor, Inc.’s affiliates for help in designing and optimizing your website. These affiliates include: Submit Solution, Magellan Commerce and Real Estate Promoter.

The photo of the dog in the car seat is from Flickr and it is the copyright of exfordy.